POSITION SUMMARY

The Staffing Specialist plays a key role in the daily operations of our healthcare staffing company. This position supports applicant screening, onboarding coordination, recurring clinical scheduling, and administrative functions while working closely with internal teams and facility partners to ensure smooth and timely provider coverage. The ideal candidate is organized, adaptable, and comfortable supporting multiple operational areas in a fast-paced environment, serving as a bridge between compliance, scheduling, leadership, and facility partners to ensure staffing needs are met efficiently and accurately.

POSITION QUALIFICATIONS

MINIMUM QUALIFICATIONS

Strong organizational, time-management, and prioritization skills
Ability to manage multiple tasks and support different operational areas as needed
Attention to detail with strong follow-through
Professional written and verbal communication skills
Ability to work collaboratively across teams and with external facility partners
Experience in healthcare staffing, scheduling, or administrative support preferred (but not required)
Maintain confidentiality of employee, patient, and facility information in accordance with HIPAA and company policies
Comfortable learning and navigating staffing, scheduling, and compliance systems
Must be available to be placed on monthly “on-call” schedule

EDUCATION AND/OR EXPERIENCE

High school diploma/GED required
Experience with a staffing company or similar role required
Previous hospital experience preferred

LICENSURE/CERTIFICATION

None

RESPONSIBILITES

Screen and review applicant submissions to ensure minimum qualifications are met
Coordinate and support staffing onboarding processes, including documentation collection, tracking compliance items, and assisting with pre-hire requirements
Work closely with the Clinical Compliance Specialist to support compliance tracking, credentialing needs, and onboarding readiness
Work closely with the Clinical Scheduler to assist with recurring scheduling needs, shift coordination, and coverage support as assigned
Collaborate client partners to provide scheduling support, assist with provider placement, and ensure coverage needs are met
Assist the Staffing Director with assigned projects, administrative tasks, and operational support as needed
Maintain accurate and organized records related to applicants, onboarding status, scheduling activity, and facility communication
Communicate professionally with internal team members, candidates, and facility contacts to support efficient workflow and timely follow-up
Participate in the on-call rotation as assigned to support after-hours staffing needs, including scheduling issues, call-ins, and coverage requests.
Escalate issues appropriately to leadership when needed during on-call coverage
Other duties as assigned by management

LANGUAGE SKILLS

English is the primary language.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
Ability to interpret reports, business correspondence, and policy/procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, physicians, clients, customers, employees, and the public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out instruction furnished in written, oral, and/or diagram form.
Ability to define and solve problems, collect data, establish facts, and draw valid conclusions.

INTERPERSONAL SKILLS

Demonstrates active listening techniques.
Gains support through effective relationships.
Treats others with dignity and respect; seeks feedback.
Always demonstrates honesty and integrity in care and use of patient and facility property.
Demonstrates and understands the importance of and respect for the rights, dignity, and individuality of each patient in all interactions.
Demonstrates respect for co-workers and responds to the needs of patients by complying with facility policies.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to work inside a clean, well-lit, and well-ventilated laboratory. While performing the duties of this position, the incumbent is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move a minimum of 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate. The employee may be exposed to some hazards such as radiation, bodily fluids that may contain disease, and fumes from laboratory chemicals. The employee may be required to travel frequently.

Please list any reasonable accommodation that is required to enable you to perform your job responsibilities:

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Qualifications & Skills

Strong organizational, time-management, and prioritization skills
Ability to manage multiple tasks and support different operational areas as needed
Attention to detail with strong follow-through
Professional written and verbal communication skills
Ability to work collaboratively across teams and with external facility partners
Experience in healthcare staffing, scheduling, or administrative support preferred (but not required)
Maintain confidentiality of employees, patients, and facility information in accordance with HIPAA and company policies
Comfortable learning and navigating staffing, scheduling, and compliance systems

Work Environment

Office-based environment
Frequent use of computer, phone, and standard office equipment
May require prolonged periods of sitting

Staffing Specialist