Job Description – Service Manager - Bilingual
ROLE AND RESPONSIBILITIES
- Lead a team of Service Coordinators to meet or exceed productivity and performance goals established by the executive team.
- Lead, mentor and develop Service Coordinators
- Promote new and existing business development through prospecting and account management.
- Review performance of designated Service Coordinators
- Balance workload among Service Coordinators to maximize performance and growth
- Identify talent via job posting responses, reverse resume searches, internet searches, walk-ins, job fairs, and networking events
- Maintain contact with major clients and prospects to maximize sales and client satisfaction.
- Controls expenses to meet budget guidelines.
- Ensure job orders are processed and filled with quality candidates
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Preferably: Bachelor’s Degree in Business Administration, Marketing, or related field and at least 3 years of successful staffing industry experience.
- Ability to speak multiple languages is highly desirable (bilingual).
- Required: 3 years of successful leadership talents include mentoring, delegating, and motivating teams.
PREFERRED SKILLS
- Ability to create and implement sourcing strategies for recruitment for a variety of roles.
- Ability to inspire, coach and develop others through a shared vision and purpose.
- Ability to select high quality/caliber talent.
- Proven leadership and team development (lead self, lead others, lead forward.)
- Ability to engage and lead team meetings.
- Proven leadership and team development (lead self, lead others, lead forward)
- Understand Financial reporting/statements
Job Type: Full-time
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
