CLIENT RECRUITMENT AND OUTREACH COORDINATOR

❤️ Make an Impact Every Day by Connecting People to Care

Client Recruitment and Outreach Coordinator

Full-Time | Mercer & Ocean Counties | $52,000 Annually

Looking for More Than Just a Job?

At IRON, we're not just hiring employees—we're building a team of compassionate professionals who believe that everyone deserves access to quality treatment, support, and recovery services.

As a Client Recruitment and Outreach Coordinator, you'll play an important role in connecting individuals with opioid use disorder to treatment and recovery resources. You'll build relationships throughout the community, engage individuals who may be hesitant about treatment, and help remove barriers to accessing care.

This is an opportunity to make a meaningful difference by meeting people where they are and helping connect them with the services they need.

Why Join Our Team?

Competitive Pay & Professional Growth

$52,000 Annually

Full-time employment
Comprehensive onboarding and training
Professional development opportunities
Training in evidence-based treatment and recovery practices
Opportunities to build valuable experience in behavioral health and community outreach

❤️ Meaningful Work That Matters

Help connect individuals to life-changing treatment and recovery services
Build relationships throughout the community
Support individuals transitioning from incarceration back into the community
Engage people who may be hesitant or uncertain about treatment
Help improve access to services in rural and underserved communities
Make a positive impact every day

What You'll Do

The Client Recruitment and Outreach Coordinator develops and maintains referral relationships while conducting community-based outreach to individuals who need behavioral health and opioid use disorder treatment services.

Community Outreach & Engagement

Your responsibilities may include

Develop relationships with hospitals and emergency departments.
Build partnerships with courts, recovery courts, probation and parole, and correctional facilities.
Establish relationships with primary care providers, law enforcement, community organizations, and faith-based organizations.
Conduct outreach in rural and resource-limited communities.
Engage adults with opioid use disorder, with particular focus on individuals ages 18–25.
Conduct outreach to individuals within four months of release from jail or detention.
Represent the organization at community events, health fairs, coalitions, and task forces.

Referral & Treatment Support

Operate the emergency department referral pathway.
Provide warm handoffs for individuals identified following an overdose or opioid-related emergency department visit.
Complete initial eligibility screenings.
Coordinate warm handoffs to assigned Care Coordinators.
Provide information about MOUD and recovery services.
Develop and distribute community outreach and educational materials.
Help individuals overcome barriers to accessing treatment.

Transportation & Client Support

Operate a project fleet vehicle to transport clients to appointments and dosing.
Provide transportation throughout the Mercer and Ocean County service areas.
Maintain appropriate confidentiality and professionalism while working with clients in community settings.

Documentation & Collaboration

Track referral sources, conversions, and client engagement.
Submit required data to the Project Evaluator according to established schedules.
Maintain accurate records and documentation.
Follow HIPAA, 42 CFR Part 2, and organizational confidentiality requirements.
Participate in required meetings, training, and professional development.
Collaborate with Care Coordinators and other members of the treatment team.

Who We're Looking For

You may be a great fit if you are

Compassionate
Dependable
Community-Minded
A Strong Communicator
Relationship-Oriented
Patient and Nonjudgmental
Comfortable Working Independently
Comfortable Engaging People in the Community
Committed to Helping Others Access Treatment

Qualifications

Education & Experience

One of the following is required

High school diploma or equivalent plus two years of outreach, health navigation, or community engagement experience; or
An associate or bachelor's degree may substitute for one year of required experience.

Additional Requirements

Familiarity with New Jersey behavioral health and criminal justice referral systems.
Ability to engage individuals who may be hesitant or ambivalent about treatment.
Valid New Jersey driver's license.
Must meet agency driving and client transportation requirements.
Must maintain a satisfactory motor vehicle record and remain insurable under agency policy.
Successful completion of required background checks and onboarding requirements.

Preferred Qualifications

The following experience or credentials are preferred

Lived experience with recovery or justice system involvement.
Certified Peer Recovery Specialist credential.
New Jersey Certified Community Health Worker credential.
Previous reentry or jail-based outreach experience.
Bilingual English/Spanish skills.

Training & Professional Development

Employees will receive training in areas including

Medication for opioid use disorder (MOUD)
Treatment and dosing standards
Shared decision-making and informed consent
Evidence-based practices
ASAM Criteria
Engagement of transition-age adults
Overdose response
Confidentiality and HIPAA
42 CFR Part 2
Mandated reporting
SPARS data entry and reporting requirements
Corporate compliance

Schedule

Full-Time

Location

Mercer & Ocean Counties

This position requires regular travel throughout both counties and work in outpatient, office, and community-based settings.

Physical Requirements & Work Environment

This position involves

Sitting and computer use for extended periods.
Frequent standing and walking.
Regular community travel.
Occasional lifting of up to 25 pounds.
Working in outpatient, office, and community environments.

Reasonable accommodations are available for qualified individuals with disabilities.

Start a Career With Purpose

Some jobs simply provide a paycheck.

This position gives you the opportunity to connect people with treatment, build stronger communities, and help individuals take meaningful steps toward recovery.

If you're looking for a career where your communication skills, compassion, and dedication can make a real difference, we invite you to join the IRON team.

About Our Organization

IRON Recovery and Wellness Center provides Substance Use Disorder treatment services in New Jersey, including Opioid Treatment Program services.

Our multidisciplinary approach brings together administrative, medical, nursing, counseling, and clinical professionals to support individuals throughout their recovery journey.

We believe that compassionate, organized, and accessible services can help remove barriers to treatment and create better outcomes for the individuals and communities we serve.

Equal Opportunity Employer

IRON Recovery and Wellness Center, Apis Services, Inc., Inperium Inc., and their affiliates provide equal employment opportunities to all employees and applicants in accordance with all applicable federal, state, and local laws.

Employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected characteristic.

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