Department: Human Resources

Reports To: Director of Human Resources

Work Location: In-Person, Smyrna, Delaware

FLSA Status: Non-Exempt, Full-Time

Job Summary

The Recruiting & Onboarding Specialist owns the full-cycle caregiver and administrative hiring process from candidate sourcing through the first 90 days of employment. This role ensures that qualified candidates are effectively recruited, seamlessly onboarded, and supported through structured engagement and retention practices that reduce turnover and strengthen workforce stability.

This position blends recruitment, onboarding, and early employee engagement into one continuous workflow aligned with HomeWell Care Services’ mission, values, and commitment to quality care.

Essential Duties and Responsibilities

Full-Cycle Recruitment

Develop and implement recruitment strategies to attract qualified caregivers and administrative staff.
Source candidates through job boards, social media, community partnerships, career fairs, training schools, and local events.
Screen resumes and applications to assess qualifications and position fit.
Conduct phone screenings and in-person interviews to evaluate skills, experience, and cultural alignment.
Collaborate with hiring managers to coordinate interviews, gather feedback, and support hiring decisions.
Prepare and extend employment offers and guide candidates into the onboarding process.
Maintain accurate recruitment records within the Applicant Tracking System (ATS).
Build and maintain relationships with local schools, training programs, and community organizations to strengthen candidate pipelines.
Represent HomeWell at recruitment events and community engagements.

Onboarding & Pre-Employment Processing

Coordinate all pre-employment requirements including:
Background checks
Drug screenings
TB testing and medical clearances
Fingerprinting and required state compliance documentation
Communicate with candidates post-offer to guide them through onboarding steps.
Track completion of all onboarding documentation to ensure full compliance with state regulations and company policy.
Schedule and facilitate new hire orientation sessions.
Ensure a smooth transition from hire to active scheduling readiness.
Provide hands-on support to new hires during their first weeks of employment.

Employee Engagement & 90-Day Retention

Execute HomeWell’s structured 90-day retention program with check-ins at:

7 days – Conducted by Recruiting/Onboarding Team

30 days - Passed to Care Team, ensure this was completed

60 days - Passed to Care Team, ensure this was completed

90 days - Passed to Care Team, ensure this was completed

Conduct stay interviews and track feedback to identify trends impacting retention.
Support employee recognition and engagement initiatives to promote morale and job satisfaction.
Track retention metrics and turnover data to inform continuous improvement strategies.

CoachUp Care Program & Engagement Support

Promote participation in the CoachUp Care recognition and reward program.
Assist with pulse surveys and employee feedback collection.
Support coordination of engagement activities, challenges, and team-building initiatives.

Compliance & Process Optimization

Ensure all recruiting and onboarding practices align with:
HomeWell policies
Delaware State Regulations
HR best practices
Maintain organized records of recruitment, onboarding compliance, and retention data.
Identify opportunities to improve workflow, efficiency, and candidate/new hire experience.
Support continuous improvement of the recruiting onboarding retention pipeline.
Provide weekly hire updates to appropriate individuals (Finance, COO, CEO, etc.)

Qualifications & Requirements

Education & Experience

High School Diploma or GED required
Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred
Minimum:
2 years recruitment experience (healthcare/home care preferred)
1–3 years onboarding, HR support, or employee engagement experience

Skills & Competencies

Strong understanding of full-cycle recruitment and onboarding best practices
Excellent interpersonal and communication skills
Strong organizational and time-management abilities
Detail-oriented with ability to track compliance requirements
Ability to manage multiple candidates and onboarding timelines simultaneously
Proficient in Microsoft Office and HRIS/ATS systems
Self-starter with a positive, energetic, goal-oriented mindset
Team player with ability to work independently in a fast-paced environment

Other Requirements

Must pass pre-employment physical and drug screening
TB test required
Criminal background check and fingerprinting required
Willingness to travel between Georgetown, Milford, and Smyrna offices for meetings, onboarding, and events

Work Environment & Physical Demands

Standard office environment
Extended periods of sitting and computer work
Occasional lifting up to 15 pounds (training materials/supplies)
Local travel for recruitment events, orientations, and team meetings

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