General Function

Recruiting and Retention for the Heritage and Professional Craft Arts at BCC Southport Center involves a combination of communication (visual, written, face-to-face and digital) and data management skills. Under the guidance of the Center Director, this position is responsible for a wide range of activities toward the goal of attracting, registering, and serving students for classes offered at the BCC Southport Center.

Essential Duties and Responsibilities

Daily - Return phone calls and emails involving class inquiries and convert to online registrations. Give building tours when requested.
Routinely – Train students in the use of online registration both in-person and over the phone (peak demand Apr./ May and Oct/Nov).
Manage updates to existing and recurring contracts to accommodate schedule changes.
Routinely – Post on Facebook and Instagram (What’s New, Meet the Instructor, Shows/Events Updates, Student Recognition, etc.).
3 times annually – Coordinate with Southport Center Director, instructors, and the BCC Marketing Director to update, produce and distribute the Schedule of Courses four-fold (drops October 1, April 1, May 1).
2 times annually – Update and submit data files to Marketing for website (schedule, descriptions, etc.) September and April.
2 times annually – update video in lobby (prior to Spring Semester and Fall Semester).
Perpetually – Maintain photo and video files of classes and artwork for publication purposes. Update and catalog hall displays (gallery and cases) with current works.
Work with students and instructors on biannual open house (public event, show and sale).
Other tasks as assigned by SPC Director. This will involve supporting classes, faculty, and other staff positions as needed.

Minimum Qualifications

Must be self-motivated, work independently, and either have or cultivate an interest in the arts.
Must be helpful, considerate, proactive and persistent in serving the needs of our students.
Must understand, and be able to navigate, the specific student recruitment and retention issues of adult populations (45-65 and 65-85) as related to studio-based arts and crafts education.
Must demonstrate expertise in social media (digitally literate, on trend, friendly and creative in developing a unique and engaging brand voice that attracts followers).
Must be willing to learn school data management software.

Preferred Requirements

Familiarity with, and passion for, the arts and crafts culture
Photography skills
Outgoing but organized personality

Bachelor’s degree and relevant experience

General Function

Essential Duties and Responsibilities

Minimum Qualifications

Preferred Requirements

BCC is an Equal Opportunity Employer

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