SUMMARY

At Alabama Goodwill Industries, our Mission is to help change lives through the power of work. Under the direction of the Senior Manager of Talent Operations, the Talent Operations Recruiter manages full-cycle recruitment for an assigned geographic territory, including team member and leadership positions.

The Recruiter partners with Store Leadership, District Managers, and Directors to identify staffing needs, source and screen candidates, coordinate interviews and hiring, complete pre-employment requirements, and transition new hires into the first-day onboarding process. The Recruiter exercises sound judgment, maintains confidentiality, provides a positive candidate experience, and follows AGI recruitment policies and procedures. Following the first-day onboarding handoff, ongoing employee responsibility transitions to Store Leadership.

ESSENTIAL FUNCTIONS

RECRUITMENT & TALENT SOURCING

Manages full-cycle recruitment for assigned AGI territory, including both team member and leadership positions.
Partners with Store Leadership, District Managers, Directors, and other designated leaders to identify current and anticipated staffing needs.
Reviews open positions and staffing needs regularly and prioritizes recruitment activities based on business and operational needs.
Develops and implements appropriate recruiting strategies to attract qualified candidates for assigned positions.
Posts open positions to appropriate internal and external job boards, recruiting platforms, community resources, schools, workforce agencies, social media, and other approved recruiting sources.
Develops and maintains relationships with community organizations, workforce development agencies, schools, colleges, career centers, and other recruitment partners within the assigned territory.
Participates in career fairs, hiring events, community recruitment activities, and other approved talent attraction initiatives.
Maintains an active candidate pipeline and identifies qualified candidates for current and anticipated openings.
Uses independent judgment to determine appropriate sourcing and recruitment methods based on position requirements, location, candidate availability, and business needs.

CANDIDATE SCREENING & INTERVIEWING

Reviews applications and resumes to determine whether candidates meet established position requirements.
Conducts phone screens and/or initial interviews to assess candidate qualifications, experience, availability, interest, and overall suitability for the position.
Coordinates and participates in interviews for assigned positions as appropriate.
Provides qualified candidates to hiring leaders for consideration and facilitates the interview and selection process.
Works with hiring leaders to obtain timely feedback and maintain momentum throughout the recruitment process.
Provides candidates with accurate information regarding position responsibilities, compensation, schedule, location, benefits, and applicable employment requirements.
Maintains professional and timely communication with candidates throughout the recruitment process.
Exercises sound judgment, discretion, and consistency when evaluating candidates and making recruitment recommendations.

FULL-CYCLE HIRING & PRE-EMPLOYMENT PROCESS

Manages assigned requisitions from opening through candidate selection and transition to onboarding.
Coordinates offer letters and communicates employment offers to selected candidates.
Coordinates required pre-employment activities, including drug screening, background checks, credential verification, and other applicable screening requirements.
Monitors completion of pre-employment requirements and communicates status updates to appropriate hiring leaders.
Ensures candidates meet applicable pre-employment requirements before being processed for hire, consistent with AGI policy and established procedures.
Maintains accurate and timely recruitment records within AGI's designated HR and applicant tracking systems.
Ensures requisitions, candidate information, interview documentation, offers, and other required recruitment records are properly maintained.
Communicates with candidates regarding outstanding pre-employment requirements and assists with resolving issues that may delay the hiring process.

NEW HIRE ONBOARDING PREPARATION

Coordinates the transition from candidate selection to new hire onboarding.
Ensures selected candidates are properly entered into the appropriate onboarding process after completion of required pre-employment steps.
Places new hires on the applicable onboarding worksheet and tracks required onboarding activities through the established pre-start process.
Coordinates the new hire's scheduled start date with the appropriate hiring leader.
Ensures required pre-start information and documentation are communicated to the hiring location.
Confirms that the hiring leader has the information necessary to prepare for the new hire's first day.
Coordinates completion of applicable new hire paperwork and pre-start requirements in accordance with AGI procedures.
Communicates with new hires regarding first-day expectations, reporting location, schedule, required documentation, and other applicable onboarding information.
Ensures new hires are properly transitioned to the first-day onboarding process.

FIRST-DAY ONBOARDING HANDOFF

Supports the new hire through the recruitment and pre-start process and ensures a successful transition into first-day onboarding.
Provides Store Leadership with the necessary information and documentation to receive the new hire.
Confirms that the hiring location is prepared for the new hire's scheduled start date.
Ensures the recruitment team's responsibilities are completed through the established first-day onboarding handoff.
Once the new hire begins employment and completes the first-day onboarding process, responsibility for ongoing training, performance, attendance, retention, employee relations, scheduling, and day-to-day management transitions to Store Leadership.

RECRUITMENT COMMUNICATION & REPORTING

Maintains regular communication with assigned District Managers, Directors, and Store Leadership regarding open positions, candidate activity, hiring needs, and recruitment progress.
Participates in regular recruitment touchpoints and staffing discussions for the assigned territory.
Provides updates regarding requisition status, candidate pipelines, interviews, offers, pre-employment screening, and anticipated start dates.
Identifies recruiting challenges, market conditions, candidate availability, and other barriers affecting staffing and communicates concerns to the appropriate Talent Operations leader.
Maintains accurate recruitment metrics and provides reports as requested.
Tracks recruitment activity and identifies trends that may assist in improving recruiting effectiveness.

SYSTEMS & RECORDKEEPING

Maintains accurate candidate and requisition information within AGI's designated HR, applicant tracking, and recruiting systems.
Ensures job postings, requisitions, candidate records, interview information, offer documentation, and recruitment status updates are maintained accurately and timely.
Protects confidential candidate and organizational information in accordance with AGI policies and applicable requirements.
Follows established procedures for applicant tracking, hiring documentation, pre-employment screening, onboarding preparation, and recruitment record retention.

PROFESSIONAL RESPONSIBILITIES

Represents Alabama Goodwill Industries professionally and positively to candidates, community partners, schools, workforce agencies, and other recruitment partners.
Demonstrates AGI Core Values and maintains professional standards in all candidate and business interactions.
Maintains confidentiality of candidate, team member, and organizational information.
Follows all applicable AGI policies, procedures, safety requirements, and employment practices.
Demonstrates strong organizational skills and the ability to manage multiple requisitions, candidates, hiring managers, and deadlines simultaneously.
Performs other recruitment-related duties as assigned.

MINIMUM QUALIFICATIONS

KNOWLEDGE

Knowledge of recruiting and candidate sourcing practices.
Knowledge of employment advertising and recruitment methods.
Basic knowledge of employment practices and applicable employment requirements.
Knowledge of applicant tracking systems and human resources information systems.
Knowledge of Microsoft Office and other technology used to support recruitment activities.

SKILLS

Strong verbal and written communication skills.
Strong interviewing and candidate assessment skills.
Strong organizational and time-management skills.
Ability to effectively screen and evaluate candidates based on established job requirements.
Ability to build and maintain professional relationships with candidates, hiring leaders, community organizations, workforce partners, and other recruitment resources.
Strong attention to detail and accuracy.
Ability to manage multiple open positions and competing priorities.
Strong customer service and interpersonal skills.

ABILITY

Ability to work independently and exercise sound judgment within established policies and procedures.
Ability to manage a full-cycle recruitment process from requisition through first-day onboarding handoff.
Ability to assess candidate qualifications, identify potential concerns, and make appropriate recruitment recommendations.
Ability to communicate effectively with individuals at all levels of the organization.
Ability to maintain confidentiality and handle sensitive candidate information appropriately.
Ability to work in a fast-paced environment while maintaining organization and attention to detail.
Ability to establish and maintain effective working relationships with Store Leadership, District Managers, Directors, candidates, and community partners.
Ability to travel throughout the assigned territory for recruitment activities, hiring events, meetings, and other business needs.

TRAINING & EXPERIENCE

Bachelor's degree in Human Resources, Business, Communications, or a related field preferred.
Previous recruiting, staffing, human resources, customer service, or related experience preferred.
Experience with full-cycle recruitment and/or applicant tracking systems preferred.
Experience recruiting for retail, nonprofit, manufacturing, warehouse, customer service, or similar high-volume environments preferred.

SPECIAL REQUIREMENTS

Must possess a valid driver's license, appropriate insurance coverage, and a reliable means of transportation to travel throughout the assigned territory as necessary.

PHYSICAL REQUIREMENTS

Must be able to perform the essential functions of the position with or without reasonable accommodation.
May occasionally be required to lift, carry, push, or pull materials weighing up to 25 pounds in support of recruiting events, career fairs, hiring events, or other business activities.
Ability to sit, stand, walk, use a computer, and communicate by telephone for extended periods.

Alabama Goodwill Industries (AGI) is an Equal Opportunity Employer committed to creating a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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