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Charlotte Animal Referral and Emergency (CARE) is a state-of-the-art veterinary hospital in Charlotte, NC, providing 24/7 emergency and specialty care. Our board-certified specialists offer expertise in cardiology, internal medicine, neurology, ophthalmology, oncology, surgery, and more. We aim to provide outstanding specialty and emergency medicine, as well as advanced diagnostic services, to our animal patients with compassion and expertise.
We are seeking a full-time Talent Acquisition Coordinator on-site in Charlotte, NC. The Talent Acquisition Coordinator supports CARE’s full-cycle hiring process, from job posting and candidate sourcing through interview scheduling, offer, pre-employment compliance, and onboarding. This role partners closely with hiring managers and department leaders to attract and hire skilled veterinary professionals and support staff for a 24/7 hospital, while delivering a positive, professional experience for every candidate. This role supports employee retention through staff appreciation, stay interviews, and follow-up on employee feedback.
QUALIFICATIONS
Ø 2 years of experience in recruiting, talent acquisition, or HR, preferably in a healthcare or veterinary setting
Ø Experience with high-volume recruiting and coordinating interviews across multiple schedules
Ø Knowledge of federal and state employment laws related to hiring
Ø Strong communication, interpersonal, and customer service skills
Ø Strong organizational skills with exceptional attention to detail
Ø Ability to manage multiple priorities in a fast-paced environment
Ø Ability to handle sensitive and confidential information with discretion and professionalism
Ø Proficiency in Microsoft Office, HRIS, and applicant tracking systems
EDUCATION AND EXPERIENCE
Ø Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred
Ø Equivalent combination of education and recruiting experience will be considered
PHYSICAL REQUIREMENTS
Ø Prolonged periods of sitting at a desk and working on a computer
Ø Must be able to lift up to 15 pounds at times
Ø Occasional travel to job fairs, career events, and recruiting activities
PRIMARY RESPONSIBILITIES
Recruitment & Sourcing
Ø Partner with hiring managers to understand staffing needs, position requirements, and shift coverage for open roles
Ø Draft, update, and post job descriptions and job advertisements on the applicant tracking system, job boards, and social media
Ø Source candidates through job boards, professional networks, employee referrals, and targeted outreach to experienced veterinary professionals and support staff
Ø Screen applications and resumes for minimum qualifications and conduct initial phone screens
Ø Maintain an active pipeline of qualified candidates for high-volume and hard-to-fill roles, including experienced credentialed veterinary technicians and DVMs
Interview Coordination & Candidate Experience
Ø Schedule interviews and working interviews across departments and shifts
Ø Serve as the primary point of contact for candidates, providing timely updates and professional communication throughout the hiring process
Ø Prepare interview materials and collect interviewer feedback from hiring teams
Ø Coordinate candidate travel and visit logistics as needed
Offers & Pre-Employment Compliance
Ø Prepare offer letters in partnership with the HRBP and hiring managers
Ø Initiate and track pre-employment requirements, including:
o Background checks and investigation requests
o Pre-employment drug screenings through the Verified First system
o Verification of professional licenses and certifications
Ø Complete Form I-9s, verify documentation, and maintain compliant I-9 records
Ø Ensure hiring practices comply with federal, state, and local employment laws, including EEO requirements
Onboarding & New Hire Administration
Ø Coordinate new hire paperwork and set up new employees in the HRIS and payroll systems
Ø Schedule and support new hire orientation and coordinate first-day readiness with department leaders
Ø Create employee ID badges and coordinate facility access for new hires
Ø Coordinate CARE apparel and branded item ordering for new hires
Ø Create and maintain new hire personnel files
Recruiting Data & Reporting
Ø Maintain accurate candidate and requisition records in the applicant tracking system
Ø Track and report recruiting metrics such as open requisitions, time-to-fill, source of hire, and offer acceptance rates
Ø Recommend improvements to recruiting processes based on data and hiring manager feedback
Employer Branding & Outreach
Ø Represent CARE at job fairs, career events, and professional association events aligned with current hiring needs
Ø Build relationships with professional organizations and industry contacts to strengthen the pipeline of experienced candidates
Ø Support employee referral programs and recruitment marketing initiatives
Employee Retention & Engagement
Ø Coordinate staff appreciation and recognition activities with the HRBP and department leaders, including employees across all shifts
Ø Schedule and, after training, conduct stay interviews using an HRBP-approved process to understand what helps employees stay and identify retention concerns
Ø Summarize stay interview themes for the HRBP, handle employee feedback confidentially, and track follow-up actions with department leaders
Additional Duties
Ø Support process improvement projects that streamline the hiring and onboarding experience
Ø Assist with HR audits and compliance reviews
Ø Provide general administrative support to the HRBP and HR team