Staffing Optimization Specialist

September 26, 2026
Indianapolis, IN, US
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Schedule

  • Hours: Rotating 3x13-hour shifts (approx 39 hrs a week), flexibility to shift to 4x10 based on business needs,
  • Shift 4am-530pm
  • Weekends: rotating weekends and on call every 11 weeks F-M
  • Holidays: rotating

Location

  • Workforce Central - 1633 North Capital, Downtown Indy

Key Responsibilities

  • Maintains a 24/7 live schedule using Kronos to complete real-time staffing, timekeeping and scheduling for the system.
  • Maintains Kronos, related systems and records to support IUHWFC.
  • Performs daily operations and special projects related to 24/7 live schedule.
  • Ensures resources are properly allocated to increase flexibility and adaptability to support patient care across the system.

Skills for Success

  • Attention to detail
  • Team focused
  • Self-starter, coachable
  • Ability to adjust to changing priorities

Qualifications

  • High School Diploma/GED is required. Associates Degree preferred.
  • Requires flexibility in scheduling due to 24/7 responsibilities (includes weekends/holidays).
  • Requires ability to function in a team-oriented environment.
  • Requires ability to use Microsoft Office.
  • Preferred experience with handling confidential information.
  • Preferred 1-2 years in customer service industry.
  • Preferred Kronos experience (timekeeping and scheduler).

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