Position Summary
Cambrian College’s Liaison/Student Recruitment Office has an immediate requirement for a Recruitment Ambassador, on a casual “on-call” basis, up to 24 hours per week.
Duties and Responsibilities
- Responding to incoming calls promptly and professionally, providing information or directing the caller to the appropriate department or individual.
- Transferring calls to the appropriate extensions or departments within the college according to the nature of the inquiry or request.
- Ability to learn and dispense current information about Cambrian College (such as its location, operating hours, academic programs, and campus events).
- Operating communication programs and related communication systems efficiently.
Qualifications
Required
- Must have a minimum of a two-year postsecondary diploma or degree. (A copy of educational documents must be submitted with application *** education completed outside of Canada, applicants are required to submit a WES or ICAS with their application).
- Minimum of one-year of relevant work experience with a strong focus on customer service.
- Self-directed individual with the ability to balance multiple tasks with frequent interruptions, keen attention to detail, and excellence in customer service.
- Ability to work with a team; especially with team members who may not be at the same location.
- Effective communication skills, good judgment, the ability to problem solve.
- Excellent interpersonal and customer service skills.
- Proficiency in Microsoft software such as Word, Excel, and Outlook.
- Commitment to working within a team environment.
Additional Assets/Preferred
- Experience working within a postsecondary environment.
Required Information
To be considered, candidates must provide the following as an attachment
- Educational documents
- WES/ICAS Equivalence if degrees/diplomas are from a Non-Canadian University
