The Benefits Analyst supports the design, administration, and evaluation of employee benefit programs to ensure they are competitive, cost‑effective, and compliant with federal and state regulations. This role analyzes data, resolves employee inquiries, partners with vendors, and provides insights that help the organization optimize its total rewards strategy.
Key Responsibilities
- Administer employee benefit programs including medical, dental, vision, life insurance, disability, retirement plans, wellness programs, and leave policies/processes.
- Analyze benefits data to identify trends, cost drivers, participation patterns, and opportunities for improvement.
- Support annual open enrollment and ongoing enrollment, including system testing, communication materials, and coordination with HR and vendors.
- Serve as a point of contact for employee benefit questions, assisting with claims and carrier inquiries, ensuring accurate and timely resolution.
- Maintain benefits data integrity in HRIS systems; audit enrollment records, payroll deductions, and vendor files.
- Assist with compliance activities such as ACA reporting, ERISA requirements, COBRA administration, FMLA, and other relevant laws.
- Evaluate vendor performance and collaborate with brokers, carriers, and third‑party administrators.
- Prepare reports and dashboards for HR leadership, Finance, and Total Rewards teams.
- Support benefits communication by creating clear, employee‑friendly materials and resources.
- Participate in special projects such as plan redesign, benchmarking studies, and process improvements.
Qualifications
- Bachelor’s degree in Human Resources, Business, Finance, or related field (or equivalent experience).
- 2–5 years of experience in benefits administration, HR analytics, or total rewards.
- Strong analytical and problem‑solving skills with proficiency in Excel and HRIS systems.
- Technical proficiency – experience with HRIS systems and benefits administration software
- Knowledge of benefits regulations (ACA, ERISA, HIPAA, FMLA, COBRA).
- Excellent customer service skills and strong written communication skills to explain benefits to employees and liaise with vendors
- Ability to manage multiple priorities with accuracy and attention to detail.
Preferred Qualifications (Optional)
- Experience with ADP, UKG, or similar HRIS platforms.
- CEBS, PHR, SHRM‑CP, or other HR certifications.
- Experience working with brokers or benefits consultants.
Competencies
- Analytical thinking
- Confidentiality and discretion
- Vendor and stakeholder management
- Process improvement mindset
- Strong organizational skills
- Customer‑centric approach
