Reporting to the Director of Recruitment, the Recruiter- Graduate Health Professions Programs represents Western University of Health Sciences to prospective students and organizations and works to increase inquiries and convert applications into enrolled students. The successful Recruiter- Graduate Health Professions Programs exhibits superior customer service skills and professionalism throughout daily interactions and communications with students including interviews, phone calls, emails, and information sessions. Works closely with the associate director of admission and admission committees before and during interview days for assigned programs.
The Recruiter- Graduate Health Professions Programs must work independently as well as collaboratively with team members, faculty, students, alumni, administrators, and staff. With general guidance from the director of admission and the direct supervisor, Recruiter- Graduate Health Professions Programs creates and implements recruitment strategies to reach prospective students through events, referrals, online and print communications, and outreaches to businesses and organizations.
Knowledge, Skills and Abilities
Individuals must possess the knowledge, skills, and abilities or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Must be willing and able to travel by plane and automobile to conduct recruitment business. Occasional weekend and evening projects.
- Strong verbal and written communication skills. Must be able to interact effectively with students, faculty, staff, and outside contacts. Requires oral presentation skills.
- Computer proficient (Microsoft Word, Excel, PowerPoint and database management programs) and familiar with electronic communication strategies.
- Must have the maturity and adaptability to be team oriented and yet be able to work independently with minimal supervision.
- Should possess a good understanding of higher education and issues related to student affairs.
- Demonstrate a commitment to working for an organization that values and promotes humanism.
Required Qualifications
Education
- Bachelor’s degree in a related field, or any combination of education and experience that provides the required skills and ability.
Experience
- Minimum of three to four years of experience in university admissions and recruitment or a similar recruitment setting.
- Must have a willingness to travel as needed during peak recruiting seasons. A valid driver’s license is required only if driving is necessary, but alternative transportation methods are allowed.
Preferred Qualifications
Essential Job Duties
Key Responsibilities
Recruitment
- Serves as the primary point of contact and customer service representative to prospective students/applicants providing consistent, accurate and timely information via phone, email, mail correspondence and assists with overcoming objections.
- Meets and exceeds identified enrollment goals to include independent inquiry to applicant, applicant to accepted and accepted to enrolled yield goals which directly relate to tuition revenue generation and impact the financial health of the university.
- Assists with training on a variety of topics including admissions, financial aid, overcoming objections etc. that lead to increasing start rate and boosting enrollment and trains independently on material or technology needed.
- Serves as an additional point of contact when prospective students are unresponsive or want to withdraw.
- Schedules, promotes, and leads individual and group information meetings for degree programs targeted at prospective students, including information sessions, graduate fairs, transfer fairs, tabling sessions, group tours, and community college visits, which require driving to off-campus locations.
- Participate in recruitment events at partner institutions and meet with students and collaborate with the institution personnel for the purpose of marketing WesternU’s programs and find new ways to connect with prospective students.
- Represent the University at transfer fairs, graduate fairs (including conferring with college counselors, individuals and student groups).
- Assists with the creation of the recruitment presentation and creates on their own presentations that will be used when presenting to partner schools and local businesses within the community.
- Provide valuable insight to help strengthen admissions and recruitment strategies.
Key Responsibilities
Enrollment Management
- Meet admissions department daily, weekly, and quarterly productivity goals, i.e. phone calls, e-mails, applications, interviews, etc.
- Elects to participate in appropriate recruitment and enrollment activities autonomously including campus tours open houses, info sessions, transfer, fairs, graduate fairs, tabling events, etc.
- Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact that may be interested in programs offered.
- Setting up one on one enrollment appointments via phone outreach with prospective students.
- Cultivate prospective student relationships using phone and email correspondence.
- Conduct detailed pre-admission counseling for prospective graduate students.
- Conduct face-to-face, telephone appointments and e-mail correspondence to identify adult student prospects to determine their educational needs, concerns and interests while promoting the benefits of higher education with prospective students.
Key Responsibilities
Administrative
- Provide superior customer service when interacting with prospective students on the phone, in writing, by email and/or in person.
- Communicates effectively and autonomously when working with prospective, future and current students while avoiding misrepresentation at all times.
- Document all activity in the database management system in a timely and accurate manner.
- Use Customer Relationship Management (CRM) tool to prioritize and manage daily workflow.
- Conduct campus tours.
Key Responsibilities
Miscellaneous
- Participate on university-wide committees as requested and engage others in enrollment initiatives.
- Create and nurture external community and professional relationships.
- Provide continuous evaluation of processes and procedures at the end of each intake cycle with results being used to improve area operations, efficiency and service to both internal and external customers.
- Work in collaboration and cooperation with leadership and academic divisions on campus.
- Recommend appropriate technologies to support enrollment functions.
- Performs other duties as assigned.
Posting Details Continued
Work Schedule
- Regular work hours 8:00 AM to 5:00 PM, may require working evenings or weekends as needed.
Working at WesternU
We believe in making an impact in the lives of our employees, personally, and professionally. Every employee has different individual and/or family needs. We offer benefits that are both comprehensive and flexible to address your unique needs. We believe work-life harmony is positive and achievable.
We offer competitive salaries, generous paid time off, insurance plans, reimbursements, and retirement benefits. Additionally,
- Our faculty, staff, and administrators are 100% focused on student success.
- Our University culture creates the context for a nurturing and supportive environment.
- Faculty, staff, and students can expect to make deep, personal relationships within the University community.
- As a Faculty, Staff, or Student at WesternU, you can focus on work that you love, be your authentic self, and lead to the future with innovation in health sciences.
- WesternU’s core value of humanism encourages all to bring their whole self in all that they do.
- We are committed to fostering a culture of respect, equity, collaboration, and fun at all levels for all people!
Expected Pay Scale
Minimum
$72,384.00 Annually
Maximum
$72,384.00 Annually
Physical Demands
Physical Demands
Do the essential functions of this job require lifting?
Yes
If yes, list maximum weight and duration
While performing the duties of this job, the employee is frequently required to use hands to operate a PC in the performance of job duties and talk or hear. The employee is regularly required to sit, and reach with hands and arms, and occasionally required to stand, walk, stoop, and smell. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception and the ability to focus.
The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.
Describe Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform the essential functions.
Posting Information
Posting Number
A01076
Posting Date
11/12/2026
Close Date
11/12/2027
Open Until Filled
Yes
Conditions of Employment - Background Check
To secure employment, successful fulfillment of a background check, including a criminal records check, may be required. Western University of Health Sciences will extend a conditional offer of employment, subject to rescission if the background check unveils disqualifying information or if it is found that the candidate deliberately withheld or misrepresented information. Non-completion of the background check to satisfaction may impact the ongoing employment of a current Western University of Health Sciences employee who received a conditional offer for the position.
Pay Transparency Act
Pay Transparency Act- Western University of Health Sciences is required to provide a reasonable estimate of the compensation range for this role. This range considers various factors in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The Expected Pay Scale is defined as the budgeted salary or hourly range that the University reasonably expects to pay for this position. Placement within the Expected Pay Scale is determined by internal equity and relevant qualifications.
Equal Opportunity Statement (EEO)
It is the policy of Western University to provide equal employment opportunity to all employees and applicants for employment as required by law without regard to age, race, color, national origin ancestry, citizenship, ethnicity, creed, religion or religious creed, sex or gender (including gender identity), marital status, sexual orientation, disability (both physical and mental) including HIV and AIDS, medical condition (cancer and genetic characteristics), pregnancy (which includes childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), age, genetic information, military and veteran status, or any other applicable protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within WesternU including without limitation, hiring, recruiting, promotion, termination, layoffs, leave of absence, compensation, benefits, and training. WesternU makes hiring decisions based solely on qualifications, merits, and business needs at the time.
Applicant Documents
Required Documents
- Resume
- Cover Letter
Optional Documents
- Letter of Recommendation #1
- Letter of Recommendation #2
- Letter of Recommendation #3
- Additional Applicant Document
- Required License/Certification
