About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Role in Brief

Project Specialist, Adult Learner Recruitment

As part of the ALR Operational Planning department, the Project Specialist owns day-to-day coordination of Partner marketing campaigns by maintaining accurate project requirements, schedules, documentation, and cross-functional stakeholder communication. The Project Specialist uses established systems and processes to monitor campaign progress, identify risks or missing inputs, facilitate timely next steps, and escalate issues when appropriate.

Working closely with Account Managers, Strategic Leaders, and cross-functional delivery teams, the Project Specialist ensures campaigns move efficiently through development and deployment while meeting established quality standards, Partner commitments, and internal deadlines. This role is well suited for someone who is detail-oriented, resourceful, comfortable managing competing priorities, and motivated to develop greater expertise in campaign operations and project management.

This position may be based in either Richmond, VA or Washington, D.C.

Primary Responsibilities

Own day-to-day project coordination for assigned marketing campaigns, ensuring that requirements, timelines, decisions, dependencies, and risks are visible and actively managed from kickoff through delivery.
Maintain campaign project records and workflow systems as reliable sources of truth for project status, ownership, dependencies, and key decisions.
Facilitate project kickoffs, internal reviews, and other campaign checkpoints using established processes and documentation standards.
Monitor campaign timelines and dependencies, including Partner and internal accountabilities, and follow up with responsible stakeholders to keep work progressing.
Review campaign documentation and handoffs for completeness and accuracy before work advances to downstream teams.
Proactively identify missing inputs, conflicting direction, timeline risks, or changes that may affect campaign quality or delivery; communicate risks and escalate when appropriate.
Resolve project roadblocks independently by clarifying requirements, aligning stakeholders, and recommending practical next steps; escalate decisions when they require changes to scope, commitments or delivery timing.
Coordinate routine issue resolution by clarifying ownership, facilitating communication, documenting decisions, and confirming next steps with the appropriate parties.
Communicate campaign status, changes, delays, and decisions clearly and consistently so affected stakeholders understand their responsibilities and potential downstream impact.
Prioritize work across competing deadlines using campaign timing, dependencies, urgency, and Partner impact.
Apply established operational standards consistently while using sound judgment to recognize when additional guidance or escalation is needed.
Identify recurring workflow challenges or opportunities for greater efficiency and share recommendations with team leadership.
Participate in training, cross-functional initiatives, and special Operational Planning projects that build functional expertise and improve team execution.

Basic Qualifications

Bachelor's degree
2+ years of experience in project management, ideally supporting marketing campaigns, client-facing deliverables, or cross-functional workflows
Demonstrated organizational and project-coordination skills, including the ability to manage multiple assignments and competing deadlines
Strong written and verbal communication skills, with the ability to communicate status, responsibilities, and next steps clearly
Demonstrated attention to detail and commitment to maintaining accurate documentation
Proficiency with Microsoft Excel, PowerPoint, Outlook, and project-management or workflow systems; ability to learn new tools quickly

Ideal Qualifications

Resourceful and curious, with the ability to investigate routine issues and determine appropriate next steps
Sound judgment regarding when to resolve an issue independently, seek guidance, or escalate a risk
Ability to anticipate how delays, incomplete inputs, or changes may affect downstream work
Experience coordinating work across multiple teams with different priorities, timelines, and decision-makers
Ability to prioritize work based on urgency, dependencies, and business or Partner impact
Experience using project-management or workflow systems to track milestones, dependencies, risks, and actions.
Ability to lead structured meetings, document decisions, and hold stakeholders accountable for agreed-upon next steps.
Ability to identify opportunities for improvement while following established processes and decision-making structures.
Ability to analyze project information, identify patterns or recurring issues, and recommend improvements.
Familiarity with Agile principles and experience working in an iterative, collaborative environment where priorities, requirements, and timelines may evolve.
Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation

The anticipated starting salary range for this role is $53,000 - $60,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

Benefits

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

Medical, dental, and vision insurance plans; dependents and domestic partners eligible
20+ days of PTO annually, in addition to paid firm and floating holidays
Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
401(k) retirement savings plan with annual discretionary company matching contribution
Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
Employee assistance program with counseling services and resources available to all employees and immediate family
Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
Fertility treatment coverage and adoption or surrogacy assistance
Paid parental leave with phase back to work program for birthing and non-birthing parents
Access to milk shipping service to support nursing employees during business travel
Discounted pet health insurance coverage for dog and cat family members
Company-provided life, AD&D, and disability insurance
Financial wellness resources and membership in a robust employee discount program
Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities

Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.