Catallia Mexican Foods is hiring for a Human Resources Recruitment and Benefits Program Manager to join our team!
Position Overview
This hands-on position leads and administers the company’s full-cycle recruitment and employee benefits programs. The role owns recruiting strategy and execution from workforce planning and sourcing through selection, offers, onboarding, and staffing reporting, while also managing benefits enrollment, employee support, vendor coordination, reconciliation, compliance, reporting, and continuous process improvement. The position partners closely with hiring managers, employees, HR leadership, payroll, benefits carriers, and external recruiting partners to support company growth, workforce stability, and a positive employee experience.
Compensation & Benefits
- Accrual-based Earned Sick and Safe Time
- Salary: $70,000 to $80,000 annually
- Health, dental, and vision insurance
- 3 weeks PTO (increases after 5 years)
- 401(k) with up to 4% match
Key Responsibilities & Essential Functions
- Recruitment Program Management: Lead the full-cycle recruitment program for hourly, production, professional, and other assigned positions, from workforce planning and job intake through sourcing, screening, interviews, selection, offers, pre-employment steps, onboarding, and hiring record completion.
- Partner with hiring managers to define position requirements, update or create job descriptions, establish recruiting plans, and maintain timely communication throughout each search.
- Develop and execute short- and long-term recruiting strategies using the company website, ATS, job boards, social media, employee referrals, career fairs, schools, community partners, employment agencies, and temporary staffing agencies.
- Develop and maintain an annual recruiting plan and job-fair schedule aligned with hiring forecasts; coordinate event registration, staffing, materials, candidate follow-up, and results tracking.
- Manage job postings, candidate pipelines, interview scheduling, candidate communications, offer coordination, and accurate ATS records in accordance with company hiring processes and applicable requirements.
- Facilitate new-hire orientation and onboarding activities that support employee retention, engagement, and successful integration into the organization.
- Track and report recruiting and staffing metrics, monitor staffing levels and hiring progress, identify trends or bottlenecks, and recommend process improvements.
- Benefits Administration: Lead day-to-day administration of employee benefits programs, including plan setup, eligibility, new-hire enrollment, qualifying life events, open enrollment, changes, terminations, employee education, and routine employee support.
- Conduct compensation analyses and market studies to support competitive and equitable pay decisions; create pay grades, salary scales, and pay-for-skills programs, and manage, review, and update these structures throughout the year.
- Develop and maintain documented benefits procedures, enrollment workflows, eligibility tracking, employee communications, bilingual reference materials, vendor contacts, and internal controls.
- Coordinate annual benefits renewals and open enrollment, including vendor coordination, system updates, employee materials and education, deadline communications, election processing, and final reconciliation.
- Process benefits enrollments, changes, and terminations within applicable deadlines and maintain accurate records across benefits systems, HRIS, payroll, and carrier platforms.
- Respond to routine benefits inquiries promptly, research complex issues, provide status updates, and coordinate resolution with employees, payroll, carriers, brokers, and other vendors.
- Reconcile carrier invoices, enrollment records, and payroll deductions monthly; investigate discrepancies and coordinate timely corrections.
- Perform scheduled audits of benefits records, HRIS data, payroll deductions, leave tracking, and workers’ compensation documentation; maintain supporting records and complete assigned compliance reports by established deadlines.
- Monitor employee questions, enrollment issues, vendor performance, and administrative errors to identify trends and recommend improvements to benefits processes, communications, and employee support.
- Support HR leadership with recruitment and benefits reporting, program evaluations, renewal preparation, compliance reviews, and recommendations that improve program effectiveness.
Basic Qualifications
- Must have a bachelor’s degree in Human Resources or a related field, or an equivalent combination of education and relevant work experience.
- Must have experience managing full-cycle recruitment, including sourcing, screening, interviewing, selection, offer extension, onboarding, and recruiting record management.
- Must have previous staffing or recruiting experience in a retail, manufacturing, warehouse, or other high-volume environment, including recruiting for hourly or production-level positions.
- Must have experience administering employee benefits, including eligibility, enrollments, qualifying life events, open enrollment, employee support, carrier coordination, invoice reconciliation, and payroll deduction review.
- Must be proficient in applicant tracking systems, HRIS or benefits administration systems, spreadsheets, database management, and Microsoft Office applications.
- Must be able to source and attract qualified candidates through job boards, social media, employee referrals, career fairs, community partnerships, agencies, and other recruiting channels.
- Must have strong interviewing, candidate assessment, employee service, communication, problem-solving, and relationship-building skills.
- Must demonstrate sound judgment, confidentiality, organization, attention to detail, accuracy, and follow-through.
- Must be able to manage multiple open positions, benefits deadlines, and competing priorities while working independently and collaborating with internal and external stakeholders.
- Must be able to investigate and resolve recruiting, enrollment, payroll deduction, invoice, and vendor discrepancies in a timely manner.
- Must have knowledge of applicable employment, recruiting, benefits, and nondiscrimination requirements and be able to maintain accurate, timely, and confidential records.
- Must be bilingual in Spanish and English.
- Must be able to work varied hours as needed to support employees and hiring activities across all shifts.
Physical Requirements
- Ability to lift boxes and other materials weighing up to 30 pounds.
- Ability to remain seated for extended periods throughout the workday, with the flexibility to move around the facility as needed.
- Ability to work in an office and manufacturing environment and interact with employees across various departments and shifts.
Additional Responsibilities
- Maintain the confidentiality and security of company, employee, candidate, compensation, and benefits information.
- Serve as designated backup support for payroll-related activities as assigned.
- Perform other duties and support HR projects as directed.
- Serve as the main backup for the HR Coordinator.
Preferred Qualifications
- Professional HR or benefits certification, such as SHRM-CP, PHR, Certified Employee Benefits Specialist (CEBS), or a payroll credential.
- Three or more years of high-volume recruiting experience, including hourly or production hiring.
- Experience independently administering employer-sponsored health and welfare benefits and coordinating annual open enrollment.
- Experience developing recruiting or benefits procedures, employee communications, metrics, audits, and process improvements.
- Ability to build strong relationships with hiring managers, employees, vendors, and community partners.
- Somali language proficiency.
Work Details
- Team: Individual contributor responsible for the recruitment and benefits programs, partnering closely with the Human Resources team, payroll, hiring managers, operational leaders, and external vendors
- Environment: 100% onsite, with presence across 3 shifts
- Schedule: Monday–Friday, 8:00 AM – 4:30/5:00 PM
Position Backup
- Absences are covered by the Human Resources Manager and the HR Gneralist designated by the Human Resources Manager.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Catallia Mexican Foods is an Equal Opportunity Employer
We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law.
