HR Operations Assistant-Recruiting, Onboarding & Compliance Support
Job Summary
The HR Operations Assistant provides confidential administrative and process support for recruiting, onboarding, employee records, FMLA and leave administration, compliance tracking, policy management, and day-to-day Human Resources operations. The position supports the HR Director in maintaining timely, accurate, consistent, and well-documented HR services across JCCO.
Essential Duties and Responsibilities
Recruiting and Hiring Support
- Post approved vacancies, maintain applicant files and applicant-tracking records, coordinate interviews, communicate schedules, and prepare interview packets and selection documentation.
- Prepare offer letters, hiring packets, pre-employment checklists, onboarding materials, and other approved candidate communications.
- Track recruiting deadlines, candidate status, reference/background requirements, and pre-employment documentation.
- Maintain organized records for recruitments, interviews, selections, promotions, transfers, and other personnel actions.
Onboarding and Employee Records
- Coordinate new-hire paperwork, orientation scheduling, HRIS/payroll setup information, identification/access requests, policy acknowledgments, and required records.
- Create and maintain confidential personnel files and electronic HR records in accordance with established retention and access requirements.
- Prepare personnel action notices, employment correspondence, resignation acknowledgments, retirement notices, status-change documentation, and related forms as directed.
- Monitor probationary and performance-review deadlines and prepare reminders and tracking reports for managers and the HR Director.
FMLA, Compliance and Policy Support
- Maintain FMLA and leave tracking logs, correspondence calendars, certification due dates, return-to-work records, and other administrative documentation under the direction of the HR Director.
- Prepare standard notices and correspondence from approved templates and route complex leave, ADA, workers compensation, unemployment, or compliance questions to the HR Director.
- Maintain policy files, revision logs, acknowledgment records, distribution lists, and archived versions of personnel policies and HR procedures.
- Compile information for audits, compliance reviews, unemployment matters, workers compensation reporting, HR metrics, and leadership reports.
- Protect confidential medical, personnel, applicant, and employee information at all times.
General HR Administration
- Respond to routine employee and manager questions regarding HR forms, status of requests, onboarding steps, and established procedures; escalate interpretation questions appropriately.
- Manage calendars, meetings, correspondence, filing, scanning, reports, spreadsheets, supplies, and administrative workflows for HR Operations.
- Provide backup administrative support within HR and assist with election-related staffing or other organizational initiatives as assigned.
- Perform other related duties as assigned.
Minimum Qualifications
- Ability to be bonded.
- Two (2) years of progressively responsible administrative, human-resources, recruiting, records, customer-service, or related experience preferred.
- Experience handling confidential records and coordinating multiple deadlines preferred.
- Equivalent combinations of education, training, and experience may be considered.
Knowledge, Skills and Abilities
- Strong organization, accuracy, follow-through, records-management, and customer-service skills.
- Ability to maintain confidentiality and exercise discretion with employee and applicant information.
- Clear written and verbal communication skills.
- Ability to manage multiple priorities and meet time-sensitive deadlines.
- Proficiency with Microsoft Office, HRIS/applicant-tracking systems, electronic files, calendars, and office technology.
