Business Services Recruiter-Atlanta

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Job Title

Business Services Recruiter-Atlanta

Agency

Technical College System of Georgia

Job Requisition ID

JR0000007609

Shift

Day (United States of America)

Compensation Details

$45,000

Job Description

The position is open to all applicants that meet the minimum qualifications below.

The Technical College System of Georgia’s (TCSG) Office of Workforce Development leads the State of Georgia’s workforce development system, WorkSource Georgia, and administers federal workforce development programs aimed at connecting talent to opportunity. The Recruiter on the Employer Services Team is responsible for delivering expert, hands-on support to Georgia employers looking to hire and retain local talent. This role is critical in providing virtual and on-the-ground recruitment assistance, managing job postings in the WorkSource Georgia Portal, and ensuring a high-quality customer experience for businesses.

RESPONSIBILITIES

Recruitment Support & Employer Engagement

• Serve as the first point of contact for businesses needing recruitment support through WorkSource Georgia.
• Assist employers in creating accounts and posting jobs on the WorkSource Georgia Portal.
• Optimize job postings by offering guidance on language, visibility, and candidate match quality.
• Coordinate with Regional Coordinators and the Recruitment & Hiring Events Team to support hiring initiatives.

Customer Success & Job Quality

• Review job orders for clarity, completeness, and compliance with WorkSource Georgia standards.
• Recommend improvements to employer postings and promote high-quality employment opportunities.
• Provide ongoing customer service to ensure satisfaction and encourage repeat business.

Virtual and On-the-Ground Support

• Deliver real-time virtual assistance to employers via phone, email, and video.
• Travel regionally as needed to offer on-site support, especially during major hiring events or job fairs.
• Troubleshoot issues within the WorkSource Georgia Portal and escalate technical problems appropriately.

Cross-Team Collaboration

• Work closely with the Recruitment & Hiring Events Team to support logistics and candidate outreach.
• Partner with Regional Coordinators and local workforce areas to align employer needs with available resources.
• Promote other WorkSource Georgia services (e.g., Work Opportunity Tax Credit, OJT, customized recruitment solutions).

Reporting & Data Management

• Track employer engagement, job posting activity, and service outcomes using CRM and performance systems.
• Gather employer feedback and use insights to improve the quality of services provided.

MINIMUM QUALIFICATIONS

Bachelor's degree in a related field OR an Associate’s degree in a related field and two (2) years of related work experience.

PREFERRED QUALIFICATIONS

• Knowledge of the federal workforce development programs, such as Workforce Innovation & Opportunity Act (WIOA).
• Strong verbal and written communication skills, with commitment to customer service.
• Knowledge of hiring and recruitment strategies, and workforce development practices.
• Comfortable using databases, CRMs, virtual communication tools, and Microsoft Office.
• Ability to travel regionally and occasionally work non-standard hours during major events.

TECHNICAL COMPETENCIES

• Time and task management skills
• Basic computer skills and ability to adapt to job-related software programs
• Organizational skills
• Project management skills
• Superior oral and written communication skills
• Skills in interpersonal relations and customer service
• Decision making and problem-solving skills

HOW TO APPLY

TCSG employees should apply through the Jobs Hub portal within GA@WORK.

It shall be a condition of employment to submit to a background investigation. Offers of employment shall be conditional pending the result of the background investigation.

Federal Law requires ID and eligibility verification prior to employment.

All male U.S. citizens, and male aliens living in the U.S., who are ages 18 through 25, are required to register for the military draft and must present proof of Selective Service Registration upon employment.

Applicants who need special assistance may request assistance by phoning (404) 679-1759.

The Technical College System of Georgia is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).

An Equal Opportunity Employer

Minimum Qualifications

Bachelor's degree from an accredited college or university OR Associate's degree from an accredited college or university AND Two years of related experience. Experience may substitute for the degree on a year-to-year basis.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.