Attendance: Hybrid
Employment Category: Intermediate Professional
Type of Contract: Permanent
A career as an Advisor in operational excellence Talent Attraction and Acquisition at National Bank means acting as a resource person to support users, promote best practices, optimize processes and promote effective use of the recruitment system. This position allows you to have a positive impact on your colleagues and our organization by improving their day-to-day lives by improving processes and user experience.
Your job
- Provide specialized second-level expertise to talent acquisition teams and recruitment platform users
- Diagnose and resolve problems related to processes, data or systems
- Document issues and tickets when required, coordinate escalations with specialized teams when necessary and follow resolution
- Collaborate with the Recruitment, attraction and Data Office Business Owner (BPO), technology teams, suppliers and business stakeholders during projects and rollouts of new features
- Support performance and decision-making by being the resource person for reports, lists, dashboards and recruitment-related data
- Design and maintain documentation, SharePoint and user guides that will help you support and train users
- Proactively identify optimization opportunities and operational irritants to make recommendations for improvement
Your team
Our team is made up of talent attraction and recruitment experts who focused on strategic initiatives that support talent acquisition across Canada as well as large-scale projects aimed at modernizing our talent acquisition practices, processes and tools. Our goal is to diversify our talent pools while offering exceptional experience to our candidates, employees, recruiters and managers.
Our team values everyone's passions and bold ideas. Whether it's helping our internal and external candidates achieve their goals or your colleagues achieve what they love in life, we're united. We know that we can count on our team to promote knowledge sharing and mutual support.
Career opportunities are numerous and we encourage internal mobility. Career paths in your role, opportunities to develop in the Employee Performance Experience team and other possibilities are available. Access to colleagues with diverse expertise, experience and profiles will enrich your development from every point of view.
Prerequisites
- A bachelor’s degree in human resources, Administration, Information Technology or a related field
- 5 years or more of experience in talent acquisition, operations or HR systems
- Significant experience with Recruitment CRM / Talent platform such as Avature, SAP SuccessFactors Recruiting, Workday Recruiting, SmartRecruiters or Phenom
- Experience in process improvement, functional support or HR technology projects
- Rigor and the ability to communicate clearly, both verbally and in writing
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and family assistance program
- Preferential banking services
- Involvement in community initiatives
- Telemedicine service
- Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!
Additional required languages: English, French
Skills: Artificial Intelligence, Bilingual Communications, Data Analysis, Partnerships, Report Writing, Teamwork, Cybersecurity, Empathy, Initiative, Learning Agility, Resiliency, Talent Acquisition, Process Improvement, Attraction, Customer Experience Improvemen