A Day in the Life

The Recruiter is an integral part of the People Ops team, developing a unique, impeccable strategy to fill positions in a variety of locations across North America. A typical day will kick off with replying to emails and messages from candidates and hiring managers. You will attend a daily team standup in the morning, then it’s down to the business of full-cycle recruiting, from sourcing through the candidate’s first week. Your day will be filled with conducting first-round phone screens, coordinating interviews, meeting with hiring managers to discuss their job openings, answering candidate questions, and helping to maintain clean and up-to-date recruitment data. You will support hiring for all departments across WatchGuard. You will also cycle with the other members of the People Operations team to conduct the New Hire Orientations as well as 30 day/60 day/6 month check-ins with recent new hires. In the time left over, you can work on longer-term projects such as improving existing processes and developing new ones, working on Diversity, Equity, & Inclusion (DEI) initiatives, and learning how to provide back up to the Human Resources team.

About the Position

The Recruiter serves as a nexus for the hiring process, providing continuous communication, scheduling, and forward momentum to both our internal customers (the hiring teams) and our external customers (the candidates). You will be part of a lean Recruiting team under the larger umbrella of the People Operations, reporting to the Manager of Talent Acquisition. You and your immediate team is primarily responsible for all job openings in the USA and Canada regions but will occasionally partner with members of our worldwide People Operations team beyond North America.

Position Responsibilities

Full cycle recruitment process across multiple functions

Manage and update candidates in our applicant tracking system (we use BambooHR)

Screen candidates to assess potential fit within the organization and company's values

Partner with hiring managers to develop new job openings, create an interview team, and describe our recruiting process and requirements.

Coordinate candidate calls and interviews with the hiring teams

Direct the recruiting process and candidate flow to maintain best practices and promote candidate satisfaction.

Improving data/reporting to inform business decisions and assess talent pipeline health

Advise and provide counsel to hiring managers on all aspects of the hiring process ensuring teams are making the best hiring decisions possible

Assist in developing DEI initiatives and build procedures increase inclusivity of interview process.

Stay current on trends, new technologies, and potential ways to improve current processes and candidate experiences.

Learn general Human Resources processes and provide backup for them when necessary.

Source new candidates and maintain passive candidate relationships using a variety of tools and techniques such as LinkedIn Recruiter, GitHub, Stack Overflow, X-ray/Boolean searches, or social media

Skills and Qualifications

Bachelor’s Degree or equivalent work experience.

5 years of in-house or agency recruiting experience; IT industry a plus

Familiarity with DEI programs and initiatives a plus.

Experience recruiting for a variety of departments - Warehouse, Legal, Engineering, IT, Marketing, Technical Support, Product/Program Management, Accounting & Finance.

A constant willingness to push for improvements, small or large, to existing processes.

Multi-tasking, organizational, time/decision management skills

Excellent written and interpersonal communication techniques

Strong research and sourcing skills.

Focus on results, ability to drive the recruiting process and provide responsive follow-up to both candidates and hiring teams.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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