Overview

The Manager, Advanced Training Recruitment provides support and coaching to the Student Development Advisors (SDAs) to drive student starts for Manufacturer Specific Advanced Training (MSAT) programs. This position proactively establishes relationships with students, employers, and other manufacturer or organizational teams and is accountable for achieving goals based on student interviews, start objectives and student retention.

What We Offer

$107,000 - 110,000 per year
Weekends OFF
Paid Training
FREE UTI or Concorde Tuition for you AND your Immediate Family
Medical/Dental/Vision/Life Ins/STD & LTD Ins
401K, Paid Holidays, Paid Time Off
Paid Parental Leave

Responsibilities

Drive student recruitment and retention for Advanced Training programs
Deliver informational, engaging, and compliant presentations to students in both individual and group settings
Provide guidance and direction regarding career opportunities while sharing the value proposition
Educate the core programs' short-course students
Track and trend goals and metrics (program change, graduate re-enroll, service level agreements, etc.)
Partner closely with stakeholders regarding individual student, specific class, and overall program needs
Conduct follow-up calls to ensure enrollment and class start progress
Address issues or concerns regarding cost, finance, curriculum, tutoring, testing procedures and/or downgrade policy
Focus on key strategies with SDAs to help advise students based on data and metric evaluation to support the value of advanced training programs.
Manage a team of SDAs and facilitate
Create, facilitate and provide periodic training
Provide coaching to help SDA's enhance the student experience
Provide tools, techniques and best-practices that empower the SDA to answer student questions
Attend MSAT scheduling and transfer meetings to review and support opportunities from other campuses to build UTI campus densities
Review advanced training interview results, process data, identify opportunities, and propose solutions in partnership with stakeholders
Coordinate Advanced Training Program Expos and other promotional events
Ensure information delivered by SDA is accurate and compliant by evaluating SDA presentations and ongoing coaching
Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics
Recognizes and rewards employee contributions and achievements
Other duties as assigned

Qualifications

Education / Experience

High School diploma/GED (required) and six (6 years) experience with customer service, management, and sales experience - or -
Bachelor’s degree in business, leadership, or other relevant field (preferred)
Minimum of two (2) years' customer service, management, and sales experience (required)
Automotive industry knowledge (preferred)
Higher education student recruitment experience (preferred)

Skills

Strong presentation and sales skills
Skilled in conducting professional presentations to large audiences
Strong planning and organizational skills
Understand and communicate the college's values and programs to prospective students and student influencers
Strong listening skills and empathy to build, foster, and maintain relationships
Familiarity with Customer Relationship Management (CRM) systems, admissions software, and tools for tracking applications and student engagement
Managing recruitment campaigns, events, and communication pipelines requires excellent organizational and project management abilities to ensure timely execution

Abilities

Occasionally lift and/or move sales / presentation materials (less than 25 pounds)
Communicate, think, learn, and reason
Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
Safely ambulate and/or maneuver when on-site at Company locations
Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders

Open roles (1)