At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do

You will coordinate the onboarding proses and ensure that all candidates receive a positive new hire experience. You’ll mentor and monitor onboarding specialist and act as the local point of contact for recruiting. You’ll be a fantastic communicator, highly organized, and have outstanding leadership skills who will also work alongside the team to onboard new hires.

Specifically you will

Coach, train, and mentor team members to ensure positive candidate experiences
Assist with having a pipeline of onboarding specialists to ensure we are fully staffed to support processing appointments
Join weekly recruiting meetings and partner with recruitment outsourcing partner to ensure staffing needs are being met and/or that issues are escalated
Provide input and make recommendations on improving or enhancing the onboarding process
Assist in creating and modifying SOPs (Standard Operating Procedures)
Onboard new hires by processing required paperwork (I-9, direct deposit, parental consent forms, etc.)
Assist walk-ins with their application and with the hiring process
Participate in job fairs, local community outreach and other grassroots recruiting as needed
Order onboarding equipment (badges, ID’s, etc.) as needed
Communicate professionally and effectively with Ambassadors, Vendors and our Guests

Perform other duties as assigned to include but not limited to front desk coverage, fielding questions from guests and ambassadors

What it takes to succeed

At least 18 years of age
High school diploma or equivalent
3 to 5 years of related work experience
Excellent organizational, verbal, and written communication skills; able to efficiently communicate at all levels
Work a flexible schedule/hour based on business needs, to include opening, mid-, and closing shifts, nights, weekends, and holidays
Strong interpersonal skills and able to work effectively in a team-based environment
Self-driven individual that requires minimal supervision

Proficient computer skills

What else is important

A strong leader. You’ll bring you’re the team together, keeping them motivated, connected, and well-resourced.
A dedicated team player. You thrive in a fast-paced environment and have no problem supporting your team and rolling up yourselves to process candidates.
A stellar communicator. No matter who you’re speaking with, you listen, understand, and engage with confidence and expertise.
A skillful multitasker. You’ll train and mentor staff while ensuring your knowledge of our process is incredibly sharp and keep an eye on operational requirements… sometimes all in a single day.
Tech savvy. You know your way around a computer and can pick up new programs in a snap, utilizing tools to support your efficiency and performance.
Must be able to lift, push, pull and/or carry up to 50 lbs.
Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed
Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Must be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes
Perform cleaning duties, including use of cleaning chemicals
Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays

Must be flexible in work locations as placement will depend on business needs and career development opportunities

The perks of the position

Paid Time Off
Complimentary Park Tickets and Passes
Park Discounts on Food and Merchandise
Medical, Dental, and Vision Insurance
401K Retirement plan
Voluntary Insurance
Life Insurance
Disability Benefits
Tuition Reimbursement
Dependent and Health Care Flexible Spending Accounts
Employee Assistance Program
Legal Assistance Plan

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

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