Description

Shape Your Future. Serve Your Community. Build Your Career with Palms!

What Life Working at Palms Looks Like

Mission and Meaningful Work: PMG is a not for profit, Federally Qualified Health Center (FQHC). That means it’s focused on serving underserved populations, offering affordable primary care and preventative services. For many people, that makes the work feel meaningful.

Stability & Growth: PMG has been around for a long time (since 1971) and we are still expanding!

Comprehensive Services & Variety: We offer a wide array of services – family medicine, pediatrics, dental, behavioral health, prenatal care, etc. – So working here gives exposure to different patient populations, conditions and settings.

Patient-Centered, Community Focus: PMG emphasizes accessible care (same day scheduling, weekend appointments, bilingual staff) and works in communities throughout North Florida. It is also a Patient Centered Medical Home (PCMH), meaning there’s an emphasis on continuity of care, relationships with patients, etc.

Culture & Community: Many reviews say that PMG has a “friendly, compassionate, professional” environment. There is pride among the staff in giving back to the community.

Perks

Competitive Wages

Comprehensive Health Coverage: Medical, Dental and Vision Insurance

Professional Development Opportunities

Employee Assistance Programs

Company Paid Life Insurance

401k with 5% Match

11 Paid Holidays

20 Days PTO

Recognition and Rewards

Community Impact

Position Summary

The Human Resources Generalist/Recruiter is responsible for delivering all facets of recruiting success throughout Palms Medical Group (PMG). The incumbent must possess considerable skill in interviewing techniques, a good knowledge of all clerical and specialized functions in PMG, a basic understanding of PMG’s organizational structure as well as an extensive knowledge of personnel policy and procedure and federal and state laws regarding employment practices.

Description of Primary Responsibilities

Recruit top talent including sourcing, interviewing and reference checking.
Determine and implement recruiting best practices.
Partner with managers to determine requirements for the position and qualities of an ideal candidate.
Identify recruiting sources, assess new talent and develop leading-edge methods to attract diverse talent.
Conduct independent sourcing via social recruiting, networking, job postings, cold calls, etc.
Attend various recruitment events throughout the year to attract top talent.
Post positions that will attract top talent/create advertising.
Ensure that personnel requisitions are completed in a timely manner.
Assist with clinical student compliance and onboarding.
Assist with editing and creating job descriptions and posting job descriptions.
Conduct reference checks.
Conduct candidate screenings and assist with scheduling in-person interviews for internal and external applicants.
Administer background investigations.
Partner with the Chief Executive Officer (CEO) to determine appropriate compensation packages.
Manage the requisition log and applicant/interview/hire reports.
Oversee interview tools.
Assist with employee engagement and annual employee evaluations.
Serve as backup when needed for payroll, benefits and HRIS needs.
Track BLS renewals for PMG employees and assist with coordinating a monthly BLS renewal class.
Assists with new hire orientation.
Prepare a variety of reports as requested by HR Director.
Ensures PMG’s compliance with all applicable Local, State, and Federal labor and employment regulations, including FLSA, FMLA, and ADA.
Assist in OSHA, HIPAA, and other training to be completed by all employees.
Help maintain employee personnel files and the Human Resources policy manual. Assists senior management in interpretation of human resources policies. Proposes new human resources policies, with authorization from the CAO or CEO. Performs other related duties as required and assigned.

Requirements

Description of Primary Attributes

General Development

Must be organized, self-motivated, and detailed oriented.
Job duties require the ability to work independently and as part of a team.
Expected to make decisions with little guidance.
Expected to coach, mentor and train staff.
Expected to provide constructive criticism and disciplinary actions when appropriate.
Must have knowledge of full life cycle recruiting
Knowledge of staffing systems and tools
Experience in managing applicant data bases
Experience of applicant tracking systems
Must have knowledge of employment regulations with the DOL, EE OC and OFCCP.
Knowledge of various functions (manufacturing, quality, sales, marketing, engineering, information systems, etc.) within an organization and the challenges of filling positions within those departments.
Strong interpersonal skills with the ability to clearly present recommendations and ideas and to summarize complex issues.
Ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines.
Ability to handle confidential material.
Assist in the training and mentoring of coworkers by sharing knowledge, providing guidance, and supporting skill development.

Professional & Technical Knowledge

Employee will enforce safety procedures
Employee will be expected to navigate and operate Microsoft Office suite products, including Word and Excel

Licenses & Certifications

Bachelor’s Degree in Business Administration or related business degree and minimum 5 years in a Human Resources Generalist role focused on recruitment of all levels of employees from entry level non-exempt positions to Senior Leadership positions preferred.
Graduate coursework in related field may substitute for years of experience at a 1:1 ratio

Communications Skills

Effectively and tactfully communicates complex and/or technical information to co-workers, patients and/or vendors

Physical/Mental/Emotional Demands

Standing for long periods of time
Sitting for long periods of time
Viewing a computer monitor for long periods of time
Bending
Stretching / Reaching
Walking short distances
Lifting up to 50 pounds
Operating office equipment (computer, fax machines, telephones and copy machines)
Reading forms / Instructions / Patients Charts
Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone
Exposure to potentially violent / irate patients
Health / Safety Consideration of Position
Exposure to chemical infectious / contagious illness
Exposure to chemical and inhalation of antibiotics during reconstitution
Exposure to X-Ray radiation
Exposure to a variety of scents and odors
Must utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or laws

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