Title: Human Resources Recruiter (5+ month temp role, benefits eligible)

Location: Redmond

Work schedule: Time-limited 11/2026 – 3/2027, Hybrid schedule Monday-Friday, 8:30am – 5pm with some flexibility. Typically, 2 days a week onsite for in-person work with approx. 3 days a week remote, more onsite time may be required during training or based on business need.

Posting Closes: Friday October 9th

Who we are: Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities. We are the largest nonprofit in North and East King County.

Make an impact in your community! Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.

Join us!

Hopelink programs work in tandem to fill gaps, supporting each family or individual’s unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation (NEMT), Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities.

To learn more, go to https://www.hopelink.org/

The career opportunity

The HR Recruiter provides an excellent customer experience for internal customer service call center managers, candidates, and new hires in the recruiting, hiring and onboarding processes for Hopelink customer service and call center job openings. The recruiter ensures that every phase of the recruiting process is optimized, and new hires are supported to achieve maximum hiring and retention success. They provide excellent service to our internal customers and will provide a welcoming and supportive environment for candidates and new hires.

The ideal candidate will have experience recruiting for customer service, call center, and similar recurring roles and have worked with a diverse candidate pool.

Characteristics critical to success in the position include collaboration, compassion, independent judgment, strong inter-personal skills, attention to detail, organizational skills, and a commitment to customer service. Must have an ability to build positive working relationships with diverse groups at all levels. And the ability to make community connections to continuously build an applicant pipeline while hiring for recurring roles.

Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

This role is a time-limited position filling in for a team member from November 2026 – March 2027, with the possibility of extending beyond March.

What qualities we are looking for: We’d love to hear from you. So, if you are interested in this position, but don’t meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!

2+ years of HR and/or recruiting experience for call center and related roles. Experience sourcing and recruiting diverse candidate pools is desired.
Proactive self-starter with the ability to manage multiple tasks effectively and accurately in a recruiting environment with flexibility to reset priorities as needed.
Must be highly organized to complete complex processes with accuracy; strong attention to detail required.
Must be comfortable networking and building working relationships with hiring teams, candidates, and external partners.
Intermediate to advanced skills using Outlook, Teams, Zoom, SharePoint, Word, Excel, and web-based data management systems.
An understanding of employment law and mitigating risk.

Examples of what you will be doing

Coordinate full-cycle recruitment processes in collaboration with the hiring manager; including sourcing, screening resumes, conducting phone screens, scheduling interviews, initiating reference and background checks, making offers and onboarding. Ensure process steps are optimized and completed according to best practices.
Collaborate with hiring managers on recruiting strategy, timeline, job posting, interview scheduling, and other hiring processes to assist in attracting and selecting the best candidate. Partner with hiring managers to identify business or staffing needs.
Develop creative sourcing strategies to generate a high-quality, diverse call center candidate pool and pipeline for recurring call center roles.
Provide excellent customer service to potential candidates; ensure a positive candidate experience, respond to inquiries, troubleshoot online application issues, and follow up with candidates in a timely manner.
Screen and manage applications in the applicant tracking system (ADP Recruiting Module). Gather all documents. Ensure applicants complete all pre-employment requirements.
Make recruiting arrangements and travel to other sites (such as Redmond or Bellevue) as needed to perform recruiting or hiring tasks, including possible job fairs.

How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.

Compensation: $31/hour
Up to 10 paid vacation and sick days annually and 10 paid holidays,
Plus up to 7 paid float days available in January to use in 2027
Medical, Dental, and Vision benefits after 1 month waiting period
Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
Annual Performance Reviews with Merit Increase Opportunities

Hopelink Values

Growth & Human Potential

Relationships Built in Trust

Culture of Belonging

Quality of Our Work

Community-Centered

Fiscal & Data Stewardship

Hopelink is a Fair-Chance Employer. We conduct post-offer, role-related screening for all positions in compliance with applicable law. Prior involvement with the justice system does not automatically disqualify an individual from employment.

We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included. Home Page - Hopelink

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