Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS

Department: Scheduling and Staffing
FTE: 0.7 (56 hours per pay period)
Workdays: varied, including some weekends (every other and/or every third).
Shift(s): Days/Evenings hours vary: 3:00 am- 3:30 pm, 7:00 am - 3:30 pm, and 3:00 pm- 11:30 pm
Shift Length: 8 and 12-hour shifts
Location: In-Person

Purpose of this position: Under limited supervision, accesses and adjusts staffing schedules and collaborates daily with department leads to ensure appropriate staffing levels in their area.

RESPONSIBILITIES

Collects, evaluates, screens, relays, and responds to a broad range of requests for information from the public and other staff representing different levels of the organization; explains a variety of requirements, policies, and procedures regarding services; writes and revises rules, procedures, and manuals related to departmental policies; analyzes, resolves, and notifies people of action taken regarding difficult problems and concerns
Processes and verifies complex information and calculations on forms, documents, and requisitions; assists with preparation of financial reports and budgets; monitors and maintains day-to-day departmental budget transactions; processes complex and fiscally sensitive transactions involving department- and county-wide operations
Inputs, retrieves, and modifies information and data stored in computerized systems; assists other users with problems associated with computerized systems and programs; generates reports using computer software; trains and/or coordinates training of users on the use of computerized systems and programs
Writes, prepares, and proofreads original correspondence, specialized reports, lists, tables, and other specialized departmental documents
Works in multiple computer systems/programs and transfers data accurately
Develop and maintain schedules and address staffing plans and needs
Timecard and payroll assistance as delegated
Other duties as assigned

QUALIFICATIONS

Minimum Qualifications

High School diploma or equivalent
Three years of office clerical experience

-OR-

An approved combination of education and experience
2 years post-secondary education preferred
Some positions require specific experience and/or education related to the position

Leadership Knowledge/ Skills/ Abilities

Skilled in overseeing the efforts of individuals within the department
Ability to effectively involve department staff in the application of quality measurement and improvement tools
Skilled in fostering a positive workplace culture and building inclusive workplace teams
Demonstrated ability to quickly learn new technologies and systems and provide instruction on complex processes
Capable of assisting managers with decisions and activities
Effective use of all Windows-based applications such as Word, Excel and Power Point
Ability to appropriately prioritize and carry-out work

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

Total Rewards Package

We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement.
For a complete list of our benefits, please visit our career site on why you should work for us.

Primary Location

: MN-Minneapolis-Downtown Campus

Standard Hours/FTE Status: FTE = 0.70 (56 hours per pay period)

Shift Detail: Day, Evening, Every Other Weekend, Every 3rd Weekend

Job Level

: Staff

Employee Status

: Regular

Eligible for Benefits: Yes

Union/Non Union: Union

Min: $22.69

Max: $29.37

Job Posting

: Oct-29-2026

Open roles (1)