About FreshDirect

At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s home – faster, fresher, and smarter than anyone else.

We are not just a food company – we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ door at peak freshness. It’s grocery shopping reimagined and we are just getting started.

If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us.

The Role

As a Recruiting Coordinator, you will be the first to support the growing number of employees joining the FreshDirect family. You’ll focus on getting employees to complete pre-hire processes, understanding background requirements, owning the pre-onboarding compliance and credentialling processes, and scheduling new hires for orientation. As our ideal candidate, you are empathetic, customer-centric, have great written (email) and verbal (phone) communication skills, and are very detail oriented. Excel proficiency is a MUST for this role.

What You’ll Do

Craft and send emails with information about the company and position, including orientation schedules, and dress code.
Supports all aspects of pre-employment and on-boarding activities inclusive of pre-employment testing, I-9 processing, IDs, and entry of new hires in the company’s HRIS system etc.
Coordinates and maintains all aspects of the pre-employment verification process and monitors applicant status via business partner’s website.
Prepares and lead employee onboarding experience assessing background requirements, compliance/ credentialling documents
Proactively monitor all open onboarding cases and provide guidance to the team on all activities
Partner with cross-functional vendors including background companies/ client vendors/ third party IT vendors
Extreme attention to detail, ensuring compliance deadlines are managed and organized correctly
Identify and report issues within employee experience
Compile and update employee records
Prepares, audits employees and DOT files and collects offer letters, I9 form, EVerify, payroll forms, and company policy manual acknowledgement
Collects and stores interview guides and interview rating grids
Prepares and files all new hire employee folders
Consistently lead and/or participate in projects and initiatives related to HR and Recruiting.
Works collaboratively with outside Business Partners that the company partners with to ensure workforce planning goals are met
Responsible for building relationships with outside partners and sources and representing FD at job fairs
Enters and maintains requisition data on Applicant Tracking System (ATS).
Compiles new hire packages when needed
Conducts pre-employment verifications including references.
Composes correspondence and documents
Maintains metric reports and create and maintain recruitment reports and create related reports
Expected to utilize knowledge of policies, procedures, and organization to solve routine and non-routine problems or questions.
Other special projects or assignments may be assigned
Assist in other Human Resources tasks as needed
Attend off-site job fairs to source and engage qualified talent.
Attend hiring events across Brooklyn, Manhattan, and New Jersey.
Be able to work late nights (as late as 1:00 AM) when needed to support overnight operations or hiring events.

Education & Qualifications

Experience in HR onboarding, preferred
Bachelor’s Degree in related discipline or demonstrated capability to perform job responsibilities through previous experience and education
Knowledge of Microsoft Office Suite, including strength in using Excel and PowerPoint
Strong analytical, communication, and organization skills
Problem-solving skills – ability to develop solutions
Strong organizational skills
Must embody and demonstrate company values and culture

Why Join FreshDirect?

Compensation: $27.49 – $32.34/hour
Time to Recharge: Enjoy generous Paid Time Off, Safe & Sick Leave, and Paid Holidays so you can rest, reset, and spend time on what matters most.
Comprehensive Health Coverage: We’ve got you covered with medical, vision, dental, and voluntary disability benefits designed to support you and your family’s well-being.
Future-Ready Finances: Build your future with our 401(k) plan + employer match and gain peace of mind with life insurance benefits.
Workplace You’ll Love: Our modern Bronx campus features a state-of-the-art facility, a full gym, an inviting cafeteria, and an employee market. We also provide free parking and a shuttle service from nearby MTA stations for an easy commute.
Growth & Development: Your career growth matters to us. We offer leadership development programs, plus exclusive tuition discounts through our partnerships with local colleges.
Exclusive Perks: Get a 20% employee discount on FreshDirect online orders and our wine store. Shop amazing deals at our on-site employee market and join fun engagement events and vendor spotlights where you can sample the very best of what we offer.

Our Culture

We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization.

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