The Opportunity

For more than 45 years, CXtec has helped organizations maximize the value of their IT investments. As North America’s largest secondary market network hardware provider, we deliver innovative, cost-effective IT solutions that help businesses extend the life of their technology. Today, we continue to provide creative IT lifecycle management solutions to organizations of all sizes around the world.

The Talent Acquisition Coordinator supports the execution of CXtec's recruiting process by helping identify, engage, screen and move qualified candidates efficiently through the hiring lifecycle. This role is responsible for recruiting coordination, applicant tracking system accuracy, interview scheduling, candidate communication, pre-employment activities and recruiting-related administrative support.

Working closely with the Talent Acquisition Partner, hiring managers and the HR team, the Coordinator helps ensure recruiting processes are organized, timely, accurate and provide a consistently positive candidate experience.

The hourly pay range for this position is $24 - $30. The actual compensation offered will vary based on applicant’s relevant skills, education, experience, certifications and geographic location as well as other business and organizational needs.

Location: Syracuse, NY or Atlanta, GA.

What You’ll Do

Recruiting Coordination & Candidate Management

Support recruiting activities from approved requisition through candidate selection and pre-employment processing.
Create and maintain job postings on approved recruiting platforms and career sites.
Review incoming applications against established minimum qualifications and position requirements.
Coordinate candidate interviews, including scheduling, confirmations, interview materials and follow-up.
Maintain timely, professional communication with candidates throughout the recruiting process.
Ensure appropriate disposition and closure of candidates who are no longer under consideration.
Coordinate recruiting activities with hiring managers and escalate delays, scheduling conflicts or process issues as needed.

Candidate Screening

Conduct initial phone or virtual screens using established screening criteria and interview guides.
Document candidate qualifications and screening results accurately and consistently.
Present qualified candidates to the Talent Acquisition Partner or hiring manager for further evaluation.
Develop an understanding of CXtec's business, positions and hiring requirements to effectively evaluate candidates against established qualifications and selection criteria.

Applicant Tracking System & Recruiting Data

Maintain accurate and timely candidate, requisition, interview and disposition information within the applicant tracking system.
Maintain recruiting records and documentation in accordance with established HR procedures and applicable recordkeeping requirements.
Monitor open requisitions and candidate activity to identify stalled candidates or process delays.
Prepare routine recruiting reports and dashboards, including open positions, candidate pipeline activity, time-to-fill, sourcing activity and other established recruiting metrics.
Conduct regular audits of recruiting data to ensure accuracy and completeness.
Support continuous improvement of recruiting workflows, templates, interview materials and reporting.

Candidate Experience

Serve as a responsive and professional point of contact for candidates.
Provide candidates with timely information regarding interview schedules, next steps, pre-employment requirements and hiring-process expectations.
Help ensure that candidates experience consistent communication and follow-up throughout the hiring process.
Identify candidate experience issues and escalate recurring concerns or process gaps.

Pre-Employment & Hiring Support

Prepare offer documentation using approved compensation and offer information.
Coordinate reference checks, background checks, drug screening and other required pre-employment activities.
Track completion of pre-employment requirements and follow up on outstanding items.
Partner with HR to ensure an organized transition from candidate acceptance into the preboarding and onboarding process.
Maintain accurate documentation related to offers and pre-employment activities.

Recruiting Programs & Employer Outreach

Support college recruiting, career fairs, community recruiting events, internship programs and other talent-pipeline activities.
Coordinate event registrations, materials, candidate follow-up and related logistics.
Assist with employee referral and employer-branding initiatives.
Help maintain recruiting content and materials consistent with CXtec's employment brand.

HR Team Support

Collaborate with HR colleagues to support recruiting, onboarding, employee engagement and other HR initiatives as business needs require.
Maintain confidentiality of candidate, employee, compensation and business information.
Participate in HR projects and process-improvement initiatives.

What you Bring

Associate's or bachelor's degree in Human Resources, Business, Communications or a related field preferred, or an equivalent combination of education and relevant experience.
1-2 years of experience in recruiting, human resources, talent acquisition or a related people-focused role.
Strong organizational skills with the ability to manage multiple openings, candidates, schedules and deadlines simultaneously.
Strong written and verbal communication skills and the ability to provide a professional, positive candidate experience.
Professional and comfortable communicating with candidates and employees at varying organizational levels.
Strong attention to detail and commitment to data accuracy.
Ability to exercise discretion and maintain confidentiality.
Sound judgment and ability to recognize when an issue should be escalated.
Proficiency with Microsoft 365 applications.
Experience with applicant tracking systems, LinkedIn Recruiter, Handshake or similar recruiting platforms is preferred.

What We Offer

Health insurance and prescription drug coverage
Dental and Vision insurance
Company-paid basic life and AD&D insurance and voluntary life options
Company paid short and long-term disability and buy-up options
Critical illness, accident and hospital indemnity insurance
Flexible spending accounts
Identity Theft & Fraud Protection
Legal Insurance
Pet insurance
Traditional and Roth 401(k) retirement plan with company match
Employee Assistance Program
Tuition reimbursement
Paid vacation, sick/personal days and holidays
Flexible work arrangements

All offers of employment are conditional upon the successful completion and passing of a background check and drug test.

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, religion, pregnancy, reproductive health decisions, sexual orientation, protected veteran or military status, sex, disability, marital or familial status, domestic violence victim status, gender identity or expression, predisposing genetic characteristics, criminal history or any other legally protected class. CXtec is committed to maintaining a workplace free from discrimination and providing reasonable accommodations as required by law.

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