Recruitment Specialist, Office of Human Resources

POSITION DETAILS

Queensborough Community College invites applications for the position of Recruitment Specialist in the Office of Human Resources.

Queensborough Community College (QCC), located in Bayside, Queens, is one of the 24 institutions within The City University of New York, the nation’s largest urban public university. At QCC, we value an inclusive climate and recognize that diversity of experiences and perspectives is essential to innovation, critical thinking, problem-solving, and fostering an inclusive academic community.

Under general supervision and reporting to the Deputy Director, the Recruitment Specialist coordinates recruitment, hiring, and onboarding activities for assigned employee populations. The position serves as a primary point of contact for hiring managers and candidates, ensuring that recruitment and appointment processes are completed accurately, efficiently, and in accordance with CUNY policies, applicable collective bargaining agreements, established classification criteria, and relevant laws and regulations.

Key Responsibilities

Coordinate the full recruitment-to-onboarding process for assigned employee populations, from vacancy initiation and position approval through job posting, candidate screening, interviews, reference checks, offer preparation, pre-employment verification, appointment processing, onboarding documentation, and orientation logistics.
Partner with hiring managers, supervisors, and department administrators to develop accurate position descriptions in accordance with University Code of Practice, establish recruitment requirements and timelines, prepare effective job postings and recruitment materials, evaluate candidate qualifications, and facilitate required hiring and appointment approvals.
Review recruitment, position, and appointment documentation for accuracy, completeness, and compliance with applicable CUNY policies, collective bargaining agreements, minimum qualification requirements, classification criteria, and established employment procedures.
Manage positions in CUNYfirst (PeopleSoft) through the Position Management module; liaison to the Budget Office in maintaining vacant and filled positions
Coordinate position management and employment transactions by tracking vacancy approvals, monitoring position status, facilitating required approvals, and supporting recruitment and appointment activities for full-time and part-time positions, as applicable.
Collaborate with HR colleagues, the Office of Equity, Inclusion and Belonging (OEIB), Payroll, IT, hiring departments, and other campus stakeholders to coordinate recruitment, hiring, appointment, and onboarding activities, resolve issues, and ensure timely, accurate, and compliant processing.
Administer and maintain recruitment and human resources systems, records, and tracking tools, ensuring the accuracy, completeness, confidentiality, and integrity of applicant, position, recruitment, and appointment data; develop and maintain Microsoft Excel spreadsheets and tracking reports to monitor vacancies, candidate progress, pending requirements, approvals, and hiring timelines.
Monitor recruitment and onboarding activities and performance metrics by preparing status reports and analyzing hiring data, time-to-fill measures, recruitment turnaround times, onboarding outcomes, and workforce trends; identify discrepancies, delays, and process bottlenecks, follow up on outstanding actions, escalate issues as appropriate, and recommend corrective actions.
Provide guidance and technical assistance to hiring managers, supervisors, department administrators, and candidates regarding recruitment procedures, employment transactions, required documentation, applicable policies, approval processes, timelines, and onboarding requirements; develop and deliver training, workshops, checklists, and standardized process documentation.
Develop and maintain external recruitment partnerships with educational institutions, professional associations, workforce development organizations, and community-based organizations to expand and diversify applicant pools and strengthen candidate pipelines.
Coordinate and participate in recruitment outreach and engagement initiatives, including job fairs, recruitment events, community outreach, campus partnerships, and digital recruitment campaigns, to promote faculty, staff, and student employment opportunities and enhance candidate experience.
Identify and implement opportunities for continuous improvement in recruitment, onboarding, and position management through workflow analysis, technology enhancements, standardized procedures, and improved tracking and reporting tools to increase efficiency, strengthen compliance, and improve the experience of candidates and hiring departments.

This position follows a hybrid work schedule, requiring 70% on-campus presence and 30% remote work over a two-week period, subject to departmental operational needs and applicable institutional policies.

CUNY is an equal opportunity employer, is committed to increasing the diversity of its workforce and is dedicated to recruiting and retaining professionals who share the College’s commitment to equity. It welcomes nominations of, and applications from members of protected groups including minorities, women, veterans and individuals with disabilities, as well as others who would bring additional perspectives to the university’s mission. Candidates with demonstrated commitment to diversity and inclusiveness through their research, teaching and/or service are also encouraged to apply. One of Queensborough Community College’s greatest strengths, and a necessary element of excellence, is the diversity of our community. We strive to attract and nurture a talented and diverse faculty and staff that proudly reflect the unique character of the local Queens community, the most diverse county in the United States.

QUALIFICATIONS

Bachelor's Degree and four years' related experience required.

PREFERRED QUALIFICATIONS

Experience coordinating recruitment, hiring, onboarding, position management, and employment transactions within a college, university, public-sector organization, or similarly complex institution.
Familiarity with CUNY policies and procedures, collective bargaining agreements, position classifications, minimum qualification requirements, and applicable employment regulations.
Proficiency in Microsoft Office applications, particularly Excel, including the use of formulas, filters, pivot tables, and tracking tools to maintain records, analyze recruitment data, and prepare reports.
Experience using applicant tracking systems (ATS), human resources information systems (HRIS), or other recruitment and personnel management platforms.
Demonstrated ability to review employment documentation for accuracy and compliance, monitor recruitment timelines and approvals, maintain confidential records, and coordinate pre-employment and onboarding requirements.
Experience analyzing recruitment metrics, identifying workflow inefficiencies, recommending process improvements, developing standardized procedures, and preparing reports to support decision-making.
Strong written and verbal communication, organizational, analytical, and interpersonal skills, with experience advising hiring managers, coordinating with cross-functional stakeholders, delivering training, and supporting recruitment outreach and diverse candidate pipelines.
Demonstrated ability to manage competing priorities and deadlines while coordinating multiple recruitment and onboarding activities simultaneously.

CUNY TITLE OVERVIEW

Develops and administers processes and policies regarding Human Resources.

Advises employees and managers on Human Resources policies and guidelines; provides a high level of customer service in assisting members of the College community
Supervises and administers one or more human resources programs such as recruiting, pay administration, employee orientation, employee benefits, data entry and recordkeeping, and performance appraisal/reappointment practices
Maintains an in-depth understanding of CUNY rules and regulations, relevant laws and guidelines, collective bargaining agreements, and College policies, and applies these to his/her areas of responsibility
Investigates regarding sensitive employee issues or complaints
Helps create innovative communications such as manuals, web pages, or employee meetings and provides these to the College community
Performs related duties as assigned.

Job Title Name: HR Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$ 73,294- $89,777.

Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must provide a resume and cover letter.

CLOSING DATE

November 11, 2026.

Review of resumes to begin immediately.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 33057

Location: Queensborough CC

Job Type: Full-Time

Open roles (2)