JOB TITLE: Recruiting and Retention Specialist

DEPARTMENT: Human Resources

FLSA: Exempt

LOCATION: New Cumberland, WV

REPORTS TO: Human Resources Manager

SUMMARY

The Recruiting and Retention Specialist is responsible for attracting, hiring, and retaining talent across all departments of the property. The ideal candidate will develop and implement creative recruitment strategies, build relationships with community partners and job seekers, and support new hires through a smooth onboarding experience. Additionally, this position will focus on employee retention initiatives foster a positive and inclusive workplace culture. Strong communication, organizational, and people skills are essential in this fast-paced, customer-focused environment.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Partner with hiring managers to identify staffing needs and develop targeted recruitment plans
Manage full-cycle recruiting including job postings, screening, interviewing, and offer coordination
Maintain our J1 Cultural Student Participation Program by coordinating all necessary events from pre interview requirements, following through to the end of student program dates
Maintain applicant tracking systems and recruitment records
Coordinate new hire orientations and onboarding processes
Analyze turnover trends and implement retention strategies to reduce attrition
Assist with employee engagement activities and recognition programs
Represent Mountaineer Casino Resort at job fairs, career events, and community outreach programs
Manage candidate expectations and communicate throughout the hiring process
Responsible for ensuring all pre-hire onboarding tasks and documents are completed
Assist with new WV Lottery Licenses and renewals when necessary
Responsible for facilitating the mentor program and tracking progress on all assigned responsibilities
Other responsibilities may be added to or modified as deemed necessary

REPORTING LINE

To the Human Resources Manager then to the Director of Human Resources

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be at least 21 years of age
Must be able to handle a heavy business volume
Ability to simultaneously manage several projects
Demonstrated ability in maintaining consistent, high-quality service levels
Strong communication and organizational skills and the ability to organize effectively, solve problems quickly and communicate clearly

EDUCATIONAL AND/OR EXPERIENCE

Two (2) years of experience in a recruiting position and/or Human Resources preferred

Bachelor’s Degree in business, human resources, or a related field preferred

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

OTHER SKILLS/ABILITIES

Must be able to pass a background investigation and able to obtain a WV Racing License.

Must be able to obtain a Level 2 Table Game License through the WV Lottery.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Team Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Team Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Team Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

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