Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Position Summary Information

Classification Title

University Program Associate

Working Title

Recruiting Services Manager

Location

Boone NC

Job Category

Position Number

024891

Not Eligible for Visa Sponsorship

VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S

Department

Career Development - 305000

Primary Purpose of Position

The Recruiting Services Manager (RSM) serves as the primary contact and manager for employers utilizing Appalachian State recruiting services. These services include but are not limited to On-Campus Recruiting, Information Sessions, Job and Internship Postings, Career Fairs, and other employer engagement opportunities. As a result, the RSM establishes and maintains relationships with employers for the purpose of providing quality on campus recruiting opportunities for students and cultivates student/alumni and employer relationships through career development opportunities. This position supervises GA, and student workers assigned to Employer Relations, and is the primary manager of content for the online career management system, known as Handshake, requiring strong technical competency; manages fair and event registrations and payments from employers; tracks and analyzes data related to events via Handshake; and supports the planning and execution of Career Development Center events and fairs.
Lastly, the RSM will manage and oversee the marketing and design program for the Employer Relations unit to include both print and digital marketing. This includes expertise in graphic design, ensuring the creation of visually compelling materials that align with branding guidelines and effectively communicate key messages. The role also involves designing and managing digital and print signage, ensuring consistency and clarity in promotional and informational materials.

Additionally, proficiency in social media management is required, including content creation, scheduling, audience engagement, and analytics tracking across various platforms. The ability to develop and execute strategic marketing campaigns, leveraging social media and digital tools to enhance outreach and engagement, is critical. Familiarity with marketing software, design tools (e.g., Adobe Creative Suite, Canva), and social media scheduling platforms is highly beneficial.

Minimum Qualifications

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

License/Certification Required

Essential Job Functions

The Recruiting Services Manager (RSM) is the primary contact and manager for employers utilizing Appalachian State’s recruiting services, which include On-Campus Recruiting, Information Sessions, Job and Internship Postings, Career Fairs, and other employer engagement opportunities. The RSM establishes and maintains relationships with employers to provide quality on-campus recruiting opportunities for students and cultivate both student/alumni and employer relationships through career development events.
Responsibilities include managing all on-campus recruiting, overseeing the web-based recruiting system, coordinating employer visits and events, and collaborating with Career Counselors to identify and plan employer engagement activities. The RSM reviews, approves, and posts job and internship listings, ensures smooth interview scheduling for students and employers, and troubleshoots issues with the online career management system, Handshake. Additionally, the RSM supervises student workers assigned to Employer Relations and is responsible for coordinating campus-wide career events, such as career fairs and information sessions, including the development and administration of event evaluations.
The RSM also manages the marketing and design program for Employer Relations, which includes creating and managing digital and print signage to ensure consistent branding and effective communication. Proficiency in graphic design, social media management, and the ability to develop strategic marketing campaigns is essential. The role requires strong skills in content creation, audience engagement, scheduling, and tracking analytics across platforms. Familiarity with marketing software and design tools such as Adobe Creative Suite, Canva, and social media scheduling platforms is highly beneficial.

Knowledge, Skills, & Abilities Required for this Position

The Recruiting Services Manager coordinates technical processing functions within Recruitment Program and Registration Management, often serving as the process and procedural expert. This role oversees the day-to-day operations of recruiting services, ensuring seamless program execution by planning and organizing activities, interpreting policies and procedures, and providing high-quality customer service to students, employers, and other stakeholders.
The position requires extensive knowledge of recruitment processes, career services operations, and related information technology systems. Serving as the primary point of contact for the program, the Recruiting Services Manager is responsible for problem-solving procedural issues, managing business accounts and records, and facilitating employer engagement efforts. Additionally, this role may involve supervising student employees, assisting with career fairs and recruiting events, and coordinating transactional services to support the overall success of the program.

Knowledge, Skills, & Abilities Required for this Position

Customer service-minded individual; proven strengths in providing excellent public service and compassion necessary to work with students seeking jobs and internships as well as the employers and intern hosts eager to reach the students and faculty of Appalachian State University.
Reliable and self-directed with the ability to supervise staff and processes;
Values aligned with the mission of the Career Development Center and Academic Affairs;
Demonstrated proficiency with databases/computer information systems/web-based communications;
Ability to adapt and adjust to technology changes and/or feature enhancements as well as to recommend those;
Strong working knowledge of both print and digital marketing is essential to include graphic design, digital & print signage, social media management is required;
Possess excellent organizational skills including event management;
Balance multiple projects and set program priorities effectively;
Manage frequent interruptions and simultaneously demonstrate strong communication skills;
Exercise integrity, confidentiality, sensitivity, and discretion in interpreting and applying recruitment policies and procedures;
Assessment skills to review employer relations policies and make recommendations for needed changes;
General knowledge of budget management.

Preferred Qualifications

Familiarity with Canva, Adobe InDesign/Creative Suite, Technology, social media, and database experience is desired.
Experience with supervision is a plus.

Required Functional Competencies to Successfully Perform Job Duties.

Program/Project Administration: Ability to administer and manage a component of a broad program or project. Ability to maintain program/project databases, schedules and reports. Ability to ensure accuracy of data. Ability to perform related administrative duties including coordination with other work units. Ability to research funding opportunities. Ability to assist in grant writing and contract proposal development.
Professional Knowledge: Knowledge of program policies and procedures and technology related to assigned program area(s). Ability to apply and interpret them for clients while providing services. Knowledge of program/service guidelines demonstrated by the ability to identify, evaluate, and resolve recurring work issues. Knowledge of State and federal laws and/or regulations in assigned program area(s). Ability to determine the correct or most appropriate course(s) of action.
Communication & Marketing: Ability to establish and maintain productive and collaborative professional work relationships with clients and respond to questions within policy and procedure guidelines in assigned area(s). Ability to use concepts and language that are easy for others to understand. Ability to use active listening to assure mutual understanding through shared information and viewpoints.

Type of Position

Permanent Full-Time

Staff/Non-Faculty

Appointment Type

1.0

Work Schedule/Hours

Monday-Friday; 8:00 am-5:00 pm
Evenings, early mornings, and weekends in preparation for campus-wide career events (approximately 8-10 instances a year).

Number of Hours Per Week

Number of Months Per Year

Mandatory Staff

Physical Demands of Position

Ability to move and transport light loads of career event material.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Overall Competency Level

Advanced

Salary Grade Equivalency

GN09

Salary Range

Anticipated Hiring Range

$47,000 - $49,000

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date

08/31/2026

Closing Date

09/30/2026

Competency Level Statement

Management will only consider applicants who meet the required competencies.

Special Instructions to Applicants

Please attach additional requested documents: Cover Letter and Resume.
Please provide a list of 3 current and relevant references on application or attach a List of References with Contact Information: Include name, title/relationship to you, phone numbers and email addresses.

Search Chair Name

Chad Leder

Search Chair Email

ledercr@appstate.edu

Applicant Pool Preference

External (Post on the Web)

Departmental Information

Quick Link

https://appstate.peopleadmin.com/postings/55693

Posting Number

201503033P

Open roles (1)