Recruitment Specialist NE

Salary Grade

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $22.13 per hour up to $27.00 per hour, depending on qualifications, experience, department budgets, and industry data.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

Job Description

POSITION OBJECTIVE

Working under limited supervision, the Recruitment Specialist will recruit qualified students to meet or exceed target enrollments in the MN, MSN, DNP, LEAP and PhD programs for the Frances Payne Bolton School of Nursing and also provide assistance in the BSN recruitment process. The specialist will conduct and coordinate activities to convert inquiries to applications, applications to acceptances, and acceptances to admitted enrollment. The recruitment specialist will serve as the primary point of contract for students and guide them through the application process including sharing financial aid and scholarship opportunities. This position also works with orienting new students to Case Western Reserve University. The specialist will support the department's service excellence philosophy and collaborate as a team member and/or leader as appropriate.

ESSENTIAL FUNCTIONS

• Represent and promote the School of Nursing at selected local, regional and national recruitment programs. Identify potential recruitment venues such as graduate school career fairs, exhibits at national professional organizational meetings and job fairs sponsored by potential employers, community groups etc. Recommend appropriate venues based on analysis of potential market for recruitment through a variety of sources. Register for conferences and events. Organize travel details (flights, rental cars, etc.). Upon return of travel, organize, detail and submit travel expense forms/receipts. Maintain responsibility and timeliness of payment of T&E card privileges. (25%)
• In collaboration with the Director of Enrollment and Recruitment, Associate Dean of Enrollment Management and Student Success Associate Dean for Academic Affairs and the program directors, develop a recruitment plan to meet established targets for new student enrollments in the MN, MSN, DNP, LEAP, and PhD programs. Meet stated enrollment goals from inquiry to attendance and enrollment. Monitor the school website on an ongoing basis to confirm recruitment materials and program requirements reflect curricular and program changes by faculty. Research and stay up to date with nursing profession changes including being able to explain the Frances Payne Bolton School of Nursing academic options and degrees. Track and follow-up using Slate and internal database system. Develop and submit weekly electronic reports outlining recruitment activities, e.g. phone, email contacts, and follow-up. Modify as necessary. Analyze outcome/data to determine future activities. Design and implement follow-up activities to convert admissions to enrolled graduate students such as arranging campus visits, meetings with faculty, and student to student mentoring programs. Recommend revisions to plan based on collected/analyzed data. On a daily basis, maintain Slate with current inquiries with progress of follow-up activities. Using best practices based on evidence, develop and implement different and diverse programming for current students to interact with prospective students. (25%)
• Actively recruit prospective students by reaching out via phone on a routine basis. Provide excellent customer service with prospective students, staff, and faculty through phone, email and in-person interactions. Perform ongoing follow-ups for all inquiries/applicants/acceptances into program including phone calls, emails and visits. Identify inquiry/applicant need for specific information and make appropriate referral. Meet with prospective candidates. Perform initial assessment of career and major goals. Provide tours to prospective BSN students and families. Collaborate with Undergraduate Admission offices for conducting BSN webinars and visit days for prospective undergraduate nursing students. (25%)
• Identify, research and recommend appropriate advertising media and recruitment initiatives. Recommend conferences and events that target the nursing school's prospective student audience. Evaluate the effectiveness of recruitment activities using the target enrollment goals. Plan/organize visit days and other on campus recruitment events. Order food, reserve rooms, etc. Create content for advertising recommendations including digital campaigns and the internal SLATE drip campaign. (15%)
• Work collaboratively with University Marketing and Communications and the University Slate Team for recruitment strategies. Attend university Slate meetings for essential upkeep of SLATE. Set up and manage events, queries, and update drip campaign. (10%)

NONESSENTIAL FUNCTIONS

Assist with other school activities and special projects as needed. Perform other duties as assigned. Assist and attend the nursing school's pinning and commencement ceremonies. (<1%)

CONTACTS

Department: Daily contact with the director of enrollment and recruitment and other staff, program directors and faculty to complete projects and work with faculty for student recruitment, admissions decisions. Alumni and Development to lead or assist with guests who are donors or potential donors.

University: Frequent contact with the School of Graduate Studies, Purchasing and Undergraduate Admission, University Marketing and Communication, and SLATE Team to complete projects for marketing and SLATE, and manage PhD recruitment for graduate studies.

External: Daily contact with nurses, potential students, high school and university counselors, parents, community organizations, healthcare organizations and professional organizations to recruit students, and establish relationships.

Students: Daily contact with students to help with recruitment.

SUPERVISORY RESPONSIBILITIES

May oversee student ambassadors, interns and project teams.

QUALIFICATIONS

Experience/Education: Bachelor's degree and 2 to 3 years of related experience or High School education and 6 years of experience required. Direct recruitment and student services responsibilities with a track record of success preferred.

REQUIRED SKILLS

• Demonstrated experience developing and delivering persuasive presentations.
• Excellent written, verbal, and interpersonal skills: ability to work with educationally, geographically and ethnically, various groups of people.
• High level of independence and collaboration necessary.
• Computer and analytic skills required.
• Ability to work in a fast-paced environment to meet deadlines.
• Ability to meet consistent attendance.
• Ability to interact with colleagues, supervisors and customers face to face.
• Willingness to learn and work with Artificial Intelligence (AI) tools and technologies.
• Ability to demonstrate successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.

WORKING CONDITIONS

Fluctuating schedule based on recruitment cycle. Position requires frequent travel (up to 50% of the time). Will be required to have a reliable form of transportation.

Hybrid Eligibility

This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.

EEO Statement

Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Reasonable Accommodations

Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.

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