Who you are
- Experienced in recruiting coordination, operations, or with related experience in fast-paced, high-growth environments
- Strong stakeholder management & communication skills with a customer first mentality — you build rapport and earn trust fast, no matter who you're working with
- A track record of improving workflows, operational processes, or systems at scale
- Fluent with tools like Guide, Greenhouse, Slack, Navan, and Google Workspace
- Highly organized, with sharp prioritization instincts and the ability to move fast
- Detail-oriented, proactive, and solutions-first when tackling operational challenges
- A collaborative mindset and genuine drive to make processes, documentation, and team operations better
- A "no task too big or too small" attitude, with the professionalism & discretion to support candidates at any level
- We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying
What the job involves
- Klaviyo is looking for an organized and customer-centric individual to join our team as a Recruiting Operations Coordinator on a 6-month contract basis, with potential to extend
- This individual will play a key part in supporting our global recruiting operations team, owning the end-to-end candidate coordination lifecycle & utilizing our recruiting tools to provide an exceptional experience
- You will report into the Manager, Recruiting Operations and play an instrumental role in helping our RecOcs team scale globally
- In this role, you'll drive the show - partnering closely with recruiters, interviewers, hiring managers, recruiting leadership, & cross-functional stakeholders to raise the bar on how we hire
- You'll own the details of coordination, sharpen our processes, and build the systems that let us hire efficiently at scale
- Own scheduling and coordinating both virtual and onsite interviews using Guide and Greenhouse, from initial availability requests through candidate confirmation
- Ensure an exceptional candidate experience through prompt follow-up, high-quality coordination of all aspects of the interview cycle, & clear, personalized communication
- Coordinate onsite interview logistics, candidate travel, and reimbursements across Klaviyo’s global locations
- Manage internal interview processes promptly, accurately, and with confidentiality
- Act as a strategic partner on recruiting ops challenges - spotting scalable solutions through data, tools, process improvements, and cross-functional collaboration
- Help drive high-leverage TA programs and enablement, including automated workflows interviewer training, and candidate NPS initiatives
Benefits
- Private medical insurance
- Medical
- Dental
- Vision
- Lifestyle spending account
- Commuter benefits
- Modern Health - wellness platform
- Parental leave
- Company equity
- Employee stock purchase plan
- Health savings account (HSA)
- Flexible spending accounts (FSAs)
- Employee assistance program (EAP)
- 401(k) plan with company match
- Flexible paid time off (FPTO)
- 13 company holidays
- Paid parental bonding leave
- Medical, Dental, Vision
- Pension
- Financial coaching
- Life insurance
- Income protection
- Annual leave - up to 25 annual leave days
- 10 company holidays (8 bank holidays + 2 recharge days)
- Family leave
- Cycle to Work benefit
- Mental health benefits