Description

JOB SUMMARY

Works with the Hospital Authority of Miller County’s Human Resources Department to create and deliver effective campaigns and communication (including social media) to promote brand, reputation management, new employment option launches and overall employee value proposition. Tracks, collects, analyzes, and communicates market, consumer, and competitor intelligence to support recruitment of staff. Conducts campus tours for prospective candidates and serves as a concierge through the hiring experience.

GENERAL REQUIREMENTS

Performs all job responsibilities in alignment with the mission and vision of the organization.
Performs other duties as required and completes all job functions as per departmental policies and procedures.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
Wears protective clothing and equipment as appropriate.

GENERAL SKILLS

Excellent written and verbal communication skills, with the ability to craft compelling content and engage with diverse audiences.
Creative mindset with a passion for public speaking and visual communication.
Understanding of healthcare terminology, ethics, and patient privacy regulations (HIPPA compliance is essential).
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
Demonstrated ability to take the initiative and proactively identify opportunities for content creation, engagement, and collaboration.
Ability to communicate in English, additional languages preferred.
Basic Computer Skills

WORKING CONDITIONS

General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
May be exposed to high noise levels and bright lights.
May be exposed to limited hazardous substances or body fluids, or infectious organisms.
May be required to change from one task to another or different nature without loss of efficiency or composure.
Periods of high stress and fluctuating workloads may occur.
May be scheduled as needed including overtime.

PHYSICAL REQUIREMENTS & DEMANDS

Have near normal hearing: Hear alarms/telephone/normal speaking voice.
Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors.
Have good manual dexterity.
Have good eye-hand foot coordination.
Ability to perform repetitive tasks/motion.
Continuously within shift (67-100%): Standing, Walking.
Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance.
Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder.

MISSION STATEMENT

QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment.

JOB SPECIFIC COMPETENCIES

Identify, screen and hire talent for the Hospital Authority of Miller County.
Use technology-based (including social media) search and sourcing techniques.
Create and maintain social media channels, owned and approved by HAMC, to assist in the recruitment and retention of staff.
Partner with marketing, recruitment and other leaders to develop an aligned social strategy.
Resolve and troubleshoot problems in recruiting, hiring and onboarding skilled staff, clinical and non-clinical.
Communicate potential list of candidates to Human Resources and departments with staff needs.
Attend, conduct and organize recruitment events and job fairs.
Work in conjunction with regional school system, technical schools and colleges to help develop curriculum and provide enriched internship/clinical experience.
Engage instructors and students to identify and develop potential candidates for employment.
Give campus tours to prospective candidates.
Act as an employment experience concierge through a candidate’s hiring journey.
Must be able to gather data regarding recruitment and retention strategies and present to Administration.
Study organization plans and goals and meet managers to discuss needs to develop recruiting requirements.
Make presentations, maintain rapport and offer information and benefits.
Attract applications through job advertisements, newsgroups and job sites.
Achieve human resources mission by hiring appropriately.
Identify and execute recruiting techniques for industry, market, skills set and region.
Review market condition and ensure stated skills and experience authenticity.
Cross trained in application management, new hire orientation and on-boarding process.
Participate in engagement activities.
Work strategically with HR team and other managers to attract, recruit, hire, on-board and retain staff.

PROFESSIONAL REQUIREMENTS

Follows Code of Conduct policy.
Adheres to dress code; appearance is neat and clean.
Completes annual educational requirements.
Maintains regulatory requirements.
Maintains patient confidentiality at all times.
Reports to work on time and as scheduled; completes work within designated time.
Wears identification when on duty; uses computerized time clock system correctly.
Completes in-services and returns in a timely fashion.
Attends annual review and/or skills fair and department in-services, as scheduled.
Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission statement of the organization.
To avoid a conflict of interest, avoids employment at other healthcare facilities.

GUEST RELATIONS STANDARDS

(All guest relation violations are subject to disciplinary action up to and including termination):

Always treat others in a friendly, helpful manner.
Refers co-workers to proper sources when unable to provide an answer.
Interacts with others in a professional and friendly manner.
Takes interest in others and always gives full cooperation to fellow workers.
Always maintains an open line of communication with other departments.
Thoroughly familiar with the hospital and the services it offers.

OTHER

Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures. Every employee is help accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected.
As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS

Bachelor’s degree required.
Previous recruitment experience preferred.
Social media/marketing experience required.
Excellent organizational skills
Ability to manage multiple projects
Excellent communication skills (written and verbal) skills; ability to communicate and interact effectively and appropriately with diverse backgrounds and levels of the organization
Proficiency with Microsoft Office and other HR technology tools.

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