Posting Details
Interviews are anticipated to be conducted within two weeks of closing date.
This posting may be used to fill multiple vacancies.
The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The TANF Recruiter will
Support the Temporary Assistance to Needy Families (TANF) participants who face long-term barriers that prevent them from meeting program work requirements;
Meet regularly with participants to ensure the basic needs of the entire family are addressed;
Provide individualized coaching and mentoring to parents to help them advance toward personal, educational, and career goals;
Assess each household member's needs, identify barriers, and match families with appropriate resources to reduce those barriers;
Help participants progress toward both short-term and long-term goals by guiding them through tailored action plans.
How does it get done?
The TANF Recruiter is responsible for
Providing comprehensive case management to participants, including assessing needs, identifying barriers, determining skills and abilities, and connecting individuals to resources that help mitigate barriers;
Monitoring and evaluating participant progress and completing follow-up as outlined in each individual plan;
Collaborating with partner agencies to assist participants in completing assigned goals and tasks;
Recommending modifications to each participant's Individual Responsibility Plan (IRP) and/or Work Participation Agreement (WPA) in alignment with Health Care Authority (HCA) policies and the TANF Work Verification Plan;
Ensuring timely and accurate data entry for all TANF participants in the ASPEN and WorkPath systems;
Demonstrating the ability to work effectively with individuals experiencing mental or physical limitations, substance-use challenges, or domestic-related hardships.
Who are the customers?
TANF Limited Population participants and individuals seeking a Hardship Extension.
Ideal Candidate
TANF Limited Population participants and individuals seeking a Hardship Extension.
Minimum Qualification
High School diploma or Equivalency and two (2) years experience in customer service, administrative support, human resources, recruitment, placement, selection, compensation, benefits administration, labor relations, occupational analysis, processing personnel transactions, or eligibility determination in a public and/or social welfare program. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must possess or obtain Defensive Driving Certificate.
Working Conditions
Office setting. Sitting for long periods of time viewing computer monitor. Repetitive hand movement. Standing, walking, lifting up to 20 lbs. Use of computer, copier and telephone.
Supplemental Information
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Agency Contact Information: Theresa Romero, (505) 394-2977. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.