Position Summary The Talent Acquisition Business Partner is a strategic, market-facing recruitment role responsible for delivering high-quality hiring outcomes for Connect Hearing across Canada. Based in Mississauga, this role combines full-cycle recruiting, Canadian hearing-care market knowledge, proactive stakeholder partnership, and a strong commitment to an inclusive candidate experience.

Corporate Office: Mississauga, ON – Hybrid Schedule

Reports To: Regional Talent Acquisition Delivery Lead

Travel Expectations: Approximately 5% travel within the U.S. and Canada for business needs, including university partnerships, audiology events, conferences, and stakeholder engagement.

Salary: $90,000 - $110,000

Your role at Connect Hearing: Sitting at the intersection of Talent Acquisition, HR, field operations, and Professional Excellence, this role is a strategic talent partner for Connect Hearing Canada — owning recruitment delivery, market insight, talent pipelines, university relationships, and industry-event engagement — ensuring the business attracts and hires the talent needed to deliver exceptional hearing care.

Key Responsibilities

Talent Strategy & Business Partnership

Partner with field leaders, clinic managers, HR Business Partners, and functional leaders to translate workforce priorities into clear recruitment strategies, role requirements, selection criteria, and hiring timelines.
Lead structured intake discussions and establish clear recruitment plans, communication rhythms, interview expectations, and accountability for next steps.
Advise leaders on Canadian hearing-care talent conditions, candidate availability, compensation considerations, regional hiring risks, and practical sourcing options.
Balance business urgency, quality of hire, candidate experience, and long-term workforce needs.

Full-Cycle Recruitment & Delivery

Own the end-to-end recruitment lifecycle, including intake, posting, sourcing, screening, interview coordination, selection, offer support, and onboarding handoff.
Recruit across clinic-based and corporate roles, including Audiologists, Hearing Instrument Practitioners, Customer Care Representatives, regional leadership, and support functions.
Build proactive pipelines for recurring, specialized, rural, remote, and hard-to-fill roles across Canada.
Provide timely updates on candidate progress, pipeline health, hiring risks, and recommended next steps.
Deliver a responsive, transparent, and respectful candidate experience from first contact through offer acceptance.

University Partnerships & Audiology Talent Pipeline

Build and strengthen strategic partnerships with Canadian universities, colleges, audiology programs, faculty, and student organizations.
Develop sustainable early-career pipelines through student engagement, internships, clinical placements, externships, and graduate outreach.
Position Connect Hearing as a compelling career destination by communicating the impact, development opportunities, technology, and long-term career paths available in retail hearing care.
Maintain consistent engagement and follow-up with university partners, students, and prospective candidates.

Audiology Events & Employer Brand

Plan, coordinate, and attend audiology conferences, campus events, career fairs, student sessions, networking programs, and other industry events on behalf of Connect Hearing.
Partner with Professional Excellence, Marketing, clinic leaders, and Talent Acquisition colleagues to define event objectives, coordinate logistics and materials, and prepare attendee engagement strategies.
Generate and track qualified talent leads from events, ensuring timely candidate follow-up and relationship development.
Bring Connect Hearing’s employee value proposition to life through locally relevant campaigns, employee stories, market insight, and candidate messaging.

Canadian Market Expertise & Talent Attraction

Apply strong knowledge of Canadian geography, provincial labour markets, licensing considerations, and regional talent dynamics.
Adapt sourcing and attraction strategies for urban, rural, remote, bilingual, and underserved markets.
Use LinkedIn, Indeed, specialized audiology channels, referrals, direct outreach, professional networks, schools, and industry communities to attract qualified talent.
Monitor competitor activity, compensation trends, local talent movement, and emerging talent pools.

Process Excellence, Analytics & Compliance

Maintain accurate and timely recruitment activity in Sonnet and other approved talent systems.
Use funnel data and recruitment insights to identify bottlenecks, improve pipeline conversion and time-to-fill, and support workforce planning.
Promote consistent interview, assessment, candidate communication, offer, and onboarding-handoff practices.
Ensure recruitment practices and job postings align with applicable Canadian and provincial employment, accessibility, privacy, language, and pay-transparency requirements.

Cross-Functional Leadership

Align HR Business Partners, Shared Services, hiring leaders, Professional Excellence, Marketing, and operational teams around shared hiring and talent-pipeline priorities.
Engage appropriate stakeholders early in internal transfers, licensing considerations, mobility cases, and other complex hiring situations.
Collaborate with North American and global Talent Acquisition colleagues to share best practices, balance priorities, and support broader talent initiatives.

What a Successful Candidate Brings

Focused on delivering high-quality hiring outcomes and building sustainable talent pipelines.
Able to operate as a trusted advisor while remaining hands-on in sourcing and recruitment delivery.
Credible and relationship-oriented with field leaders, clinic managers, university partners, students, and industry professionals.
Comfortable representing Connect Hearing at conferences, campus events, and professional networking programs.
Fluent in using market insight, recruitment technology, and data to improve outcomes.
Collaborative, accountable, adaptable, and energized by the impact hearing care has on connection, independence, and quality of life.

Qualifications & Experience

Five or more years of progressive full-cycle talent acquisition experience in a corporate, agency, healthcare, retail, or multi-site environment.
Demonstrated experience partnering with hiring managers and senior stakeholders across multiple functions, locations, and levels.
Strong direct-sourcing capability using LinkedIn Recruiter, job boards, referrals, networking, professional communities, and talent-pipeline strategies.
Experience recruiting healthcare professionals, licensed practitioners, customer-facing teams, regional leadership, or other specialized talent is strongly preferred.
Experience developing university partnerships, supporting early-career programs, or coordinating recruitment events is preferred.
Experience using an applicant tracking system and recruitment reporting or analytics tools.
Working knowledge of Canadian recruitment practices and applicable provincial employment requirements.
Excellent communication, organization, prioritization, influencing, and negotiation skills.
Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
Bilingual English and French capability and a CPHR designation are assets.

Statement of Other Duties

This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.