- We are seeking an experienced Senior PX Program Manager to lead the delivery, optimization, adoption, and continuous improvement of strategic Talent Acquisition (TA) programs and priority People Experience (PX) initiatives
- This role combines program management, recruiting operations, process optimization, and change management to strengthen how the organization attracts, assesses, selects, and hires talent
- In close partnership with Talent Acquisition leaders, recruiters, recruiting coordinators, hiring teams, PX Systems, and cross-functional stakeholders, this individual will translate recruiting strategy into scalable programs, operating models, and implementation plans
- They will lead complex initiatives, improve end-to-end hiring processes, clarify roles and decision rights, establish governance, and use data to drive efficiency, quality, adoption, and an exceptional candidate and hiring-manager experience
- This is a full-time role responsible for advancing critical TA and PX priorities, strengthening operating rigor, and developing efficient, repeatable approaches that support organizational growth
- Talent Acquisition Program Delivery:
- Lead the planning, coordination, execution, and launch of complex TA programs and cross-functional PX initiatives, such as recruiting process optimization, interviewer enablement, hiring capacity planning, candidate experience, recruiting technology implementations, and talent-program rollouts
- Partner with TA and PX leaders to define program scope, objectives, milestones, timelines, risks, dependencies, resources, and success measures
- Translate strategic hiring priorities into actionable roadmaps, workstreams, implementation plans, and sustainable operating models
- Maintain integrated program plans and operating rhythms; monitor progress and proactively manage risks, issues, dependencies, and decisions
- Drive alignment and accountability across recruiters, coordinators, sourcers, hiring managers, interviewers, systems teams, and other partners to achieve milestones and intended outcomes
- Ensure programs transition effectively from implementation to sustainable business-as-usual operations with clear ownership, documentation, and performance measures
- Recruiting Process Optimization and Operational Excellence:
- Lead end-to-end assessment and optimization of priority TA processes, including workforce demand intake, requisition launch, sourcing, screening, interviewing, selection, offer management, preboarding, and recruiting operations
- Map current-state processes and design future-state workflows that improve speed, quality, consistency, compliance, candidate experience, hiring-manager experience, and operational effectiveness
- Identify process gaps, bottlenecks, redundancies, manual work, inconsistent practices, and unclear ownership; determine root causes and develop practical, scalable solutions
- Partner with TA leaders and subject-matter experts to clarify roles, decision rights, handoffs, service expectations, escalation paths, and operating mechanisms
- Develop and implement standardized playbooks, SOPs, templates, toolkits, and governance practices that enable consistent execution across recruiting teams and hiring stakeholders
- Partner with PX Systems and other stakeholders to improve ATS workflows, reporting, integrations, automation, and the effective use of recruiting technology
- Embed continuous improvement practices into TA programs and processes using operational data, stakeholder feedback, candidate insights, and lessons learned
- Change Management and Adoption:
- Develop and execute change management strategies that support successful adoption and long-term sustainability of new TA programs, systems, tools, and processes
- Assess stakeholder impacts and organizational readiness, then create communication, engagement, training, enablement, and reinforcement plans
- Partner with TA leaders, recruiters, hiring managers, interviewers, and subject-matter experts to facilitate change and minimize disruption
- Track adoption, stakeholder readiness, and effectiveness; use findings to adjust implementation plans and improve future initiatives
- Ensure redesigned processes are supported by clear documentation, training materials, communications, ownership, and reinforcement mechanisms
- Stakeholder Leadership and Cross-Functional Collaboration:
- Build trusted relationships across Talent Acquisition, PX, Finance, Legal, IT, business leadership, and hiring teams
- Facilitate stakeholder alignment, decision-making, process design, and issue resolution across multiple workstreams
- Lead working sessions to identify root causes, evaluate options and tradeoffs, and align stakeholders on practical solutions
- Coordinate cross-functional efforts to ensure cohesive program delivery and integration with broader workforce and business priorities
- Escalate risks, tradeoffs, and decisions appropriately and provide clear recommendations that enable timely resolution
- Deliver concise, executive-ready communications on program status, recruiting process performance, risks, outcomes, and recommendations
- Governance, Analytics, and Operating Effectiveness:
- Establish governance models, operating rhythms, and reporting mechanisms for assigned TA and PX programs and processes
- Maintain key program artifacts, including project plans, process maps, action plans, decision logs, risk registers, and operating documentation
- Use quantitative and qualitative data to identify opportunities, inform recommendations, measure outcomes, and support ongoing improvement
Benefits
- Excellent Medical Coverage
- Mental Health Employee Assistance Program
- Paid Parental Leave
- Pet Insurance
- Flexible Work Hours
- Onsite Gym (DC)
- Gym Discount (San Diego)
- Free Parking
- Competitive Compensation
- Stock Benefits
- 401K Services and Match- The ideal candidate brings deep expertise in program and project management, process improvement, change management, and stakeholder engagement, along with experience supporting Talent Acquisition or other high-volume People functions
- Experience assessing and redesigning end-to-end processes, identifying root causes, clarifying roles and handoffs, and implementing scalable solutions, frameworks, playbooks, or SOPs
- Ability to use recruiting, operational, survey, adoption, and other quantitative and qualitative data to guide decisions and measure impact
- Strong program and project management skills, including planning, governance, risk and dependency management, execution, and performance measurement
- 8+ years of experience leading complex programs, process improvements, transformations, or organizational change within Talent Acquisition, HR, People Operations, Operations, or a related environment
- Experience supporting Talent Acquisition programs and a working understanding of the end-to-end recruiting lifecycle and the needs of candidates, recruiters, and hiring teams
- Hands-on change management experience, including stakeholder analysis, communications, training, enablement, adoption, and reinforcement
- Demonstrated success managing cross-functional initiatives with multiple stakeholders and workstreams in a high-growth or similarly dynamic organization
- Excellent communication, facilitation, analytical, and stakeholder-management skills, with the ability to bring structure to ambiguity and influence outcomes without direct authority
- Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Industrial Engineering, Operations, or a related field, or equivalent practical experience
- Experience leading high-impact TA initiatives, such as recruiting transformation, process redesign, interviewer enablement, candidate experience, workforce planning, recruiting analytics, or technology implementations
- Experience supporting high-volume recruiting, recruiting operations, HR shared services, or other scaled People functions in technology, aerospace, defense, or another complex or rapidly growing environment
- Experience implementing or optimizing ATS, HRIS, recruiting platforms, automation, integrations, process-mapping tools, or data-visualization solutions
- Formal training or certification in program, change, or process improvement methodologies, such as PMP, Prosci, Lean, Six Sigma, or Agile