Job Type

Full-time

Description

The Recruitment Coordinator is responsible for managing the full recruitment cycle and implementing employee retention strategies to attract top talent and foster a positive work environment. This role is pivotal in ensuring the agency hires high-quality candidates and retains valuable employees, contributing to a stable and engaged workforce.

**The following duties are considered essential functions of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform these functions**.

Talent Acquisition

Partners with hiring managers to understand staffing needs and develops recruitment strategies to attract top talent for open positions while prioritizing urgent needs.
Sources candidates through various channels, including job boards, social media, professional networks, and referrals, utilizing innovative sourcing techniques to build a pipeline of qualified candidates.
Screens resumes, conducts initial phone screens, and schedules interviews for hiring managers to assess qualifications, skills, and fit for specific roles and cultural fit with the organization; follows-up to determine candidate next steps.
Prepares interview materials and facilitates candidate assessments and evaluations.
Manages the candidate experience throughout the recruitment process, providing timely communication, superior customer service, feedback, and support to candidates and ensuring a positive and professional experience.
Collaborates with hiring managers and HR team in preparing job offers and initiating the onboarding process; may assist with new hire orientation, as needed.
Provides advice and guidance to hiring managers on interviewing techniques and best practices.

Staffing and Utilization Support

Utilizes utilization and authorization reports to identify staffing gaps and consumer vacancies.
Coordinates with program leadership and scheduling teams to prioritize recruitment needs based on authorized services.
Tracks open positions tied to consumer authorizations and monitors progress toward filling vacancies.
Supports targeted recruitment efforts to ensure timely staffing meets consumer service needs.

Administrative and Systems Management

Administers and maintains the applicant tracking system (ATS) to track candidates and streamline the recruitment process.
Performs administrative tasks including data entry, document management, and email correspondence.
Assists with completing candidate onboarding tasks and pre-employment documentation.
Ensures recruitment documentation is completed accurately and in compliance with organizational, state, federal, and accreditation requirements.

Recruitment Strategy and Succession Planning

Works alongside with Director, Recruitment & Retention Specialist, and Human Resources and Training Manager to develop workforce stabilization plans and recruitment strategies, building sustainable talent pipelines, and maximizing community partnerships and vendor resources.
Recommends and tracks effectiveness of sign-on, referral and other incentive programs.
Participates in succession planning for leadership roles.

Outreach

Establishes and maintains community relationships and partnerships; attends career fairs, networking events, and speaking engagements.
Speaks positively and promotes Sycamore Services as an “Employer of Choice”.

Employee Experience, Retention and Organizational Culture

Serves as a partner and driving force in leading and advancing employee engagement, culture-building, values integration, recognition efforts, and workforce retention strategies.
Collaborates with Director, HR team and leaders in the planning and execution of employee events, development programs, and initiatives.
Conducts 30-day new hire “touch bases”.

General/Other

Stays abreast on industry trends, best practices, and legal requirements related to recruitment and employment, and makes recommendations for continuous improvement and innovation.
Completes other duties and projects as assigned.

Requirements

Education and Experience

Minimum of an Associate’s degree in Human Resources, Business Administration, or related field required; Bachelor’s degree preferred; HR certification (e.g., PHR, SHRM-CP, Talent Acquisition Professional) preferred.
Previous experience as a recruiter or talent acquisition specialist required, with a proven track record of success in full-cycle recruitment.
Minimum of 1-3 years of experience in full-cycle recruitment or talent acquisition or customer facing role required, preferably in a corporate or non-profit setting.
Strong knowledge of recruitment strategies, techniques, and tools, including applicant tracking systems (ATS) (Paylocity, Workday, or similar platform preferred), social media recruiting, and candidate assessment methods.
Excellent communication and interpersonal skills, with the ability to build rapport and relationships with candidates, hiring managers, and employees.
Ability to work independently and collaboratively in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively.

Knowledge/Skills/Experience

Mission focused; promotes and supports an inclusive, supportive and productive workforce environment.
Strong verbal and written communication skills, with the ability to communicate professionally with candidates, hiring managers, and leadership.
Excellent organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
High attention to detail and accuracy in data entry, documentation, and scheduling.
Ability to interpret and utilize reports (including utilization and authorization reports) to support staffing decisions.
Data analysis skills.
Proficiency with basic office technology (Microsoft applications), including email, spreadsheets, and applicant tracking systems.
Comfort-ability with public speaking.
Ability to maintain confidentiality and exercise discretion when handling sensitive information.
Strong interpersonal skills with the ability to build positive working relationships across departments.
Problem-solving skills and the ability to adapt to changing priorities in a fast-paced environment.
Ability to work independently while also contributing effectively as part of a team.
Flexibility with adjusting work schedule to accommodate urgent business needs.

Travel Requirements

Occasional travel between work locations and agency events/training/conferences is required. The employee must have the ability to travel by an approved means of transportation.

Work Environments and Physical Requirements

The Recruitment Coordinator generally works within a remote and/or onsite office setting, occasional travel for events, training, career fairs. etc. may be required. Prolonged periods of sitting at a desk and working on a computer and must be able to?lift up?to15 pounds at times. Must be able stand and move freely for extended periods of time.