Description
Governors State University welcomes qualified candidates to submit their application for the position of Recruiting Specialist. The Recruiting Specialist plays a vital role in advancing the undergraduate recruitment and enrollment goals of Governors State University. This position is responsible for managing a designated recruitment territory, building strong relationships with high schools and community colleges, and guiding prospective students through the admissions process. The Specialist will provide high-quality customer service, execute targeted communication strategies, and support data-driven outreach efforts using the university's CRM systems. This role requires a self-motivated, detail-oriented professional with excellent interpersonal and communication skills, a strong understanding of admissions processes, and a commitment to promoting access to higher education. The Recruiting Specialist reports to the Associate Director of Admissions for Recruitment and works collaboratively within a dynamic, student-focused team.
Essential Responsibilities
50% Recruitment
- Recruit high school and community college students within a specific designated territory
- as assigned by the Associate Director of Admissions.
- Visit and conduct information sessions for high schools, and community colleges; speak to groups and individual students, meet with community college staff, high school counselors and administrators to promote GovState
- Work independently to develop and maintain partnerships between the university and local high schools and community systems within the assigned territory.
- Serve as the point person for oversight of territorial recruitment goals and public relations.
- Provide support, guidance, and direction to high school students in a variety of situations and environments as it relates to admission requirements and admission status.
- Maintain current knowledge of financial aid process.
- Serves as liaison between high schools, community colleges and Governors State University
- Maintain current knowledge of Governors State University programs and services.
40% Admissions & Communications
- Provide high-quality customer service to prospective students and their families throughout the admissions lifecycle using the Slate CRM and Colleague systems.
- Track student progress from prospect to enrollment, ensuring timely follow-up and proactive outreach to encourage forward movement through each stage of the application process.
- Conduct pre-admissions appointments, respond to inquiries (phone, email, and walk-ins), and maintain regular office hours to support applicants.
- Lead and support the execution of enrollment communications under the direction of the Associate Director of Admissions.
- Develop and manage targeted, accurate, and engaging communication sequences to connect with prospective student populations—including traditional undergraduate, transfer, adult learners, and online program candidates.
- Assist in building and maintaining dashboards and workflows within the Slate CRM to track communication effectiveness.
- Collaborate with the admissions team to evaluate communications strategies and outcomes; utilize institutional research and partner insights to make data-informed recommendations for recruitment messaging and outreach.
10%-Other Duties
- Collaborate with Admissions Office leadership and staff to foster a recruitment culture rooted in accountability, innovation, and excellent student service.
- Support the implementation, testing, and training efforts related to CRM tools and systems.
- Participate in university events, staff meetings, and professional development activities.
- Stay current with trends in higher education admissions and enrollment management.
- Perform additional responsibilities as assigned.
Other Responsibilities
- Guidelines: Adhere to policies, regulations and procedures set forth by the state of Illinois and the University and use professional judgment.
Required and Preferred Qualifications
Required Education and Experience
- Bachelor’s Degree
- 2 to 4 (2 - 4) years of experience in Admissions, recruitment, marketing, communications or related field.
- Excellent written and verbal communication skills
- Demonstrated experience developing and delivering persuasive presentations to prospective students and community organizations
- Strong interpersonal skills including ability to maintain collaborative professional relationships with faculty and staff colleagues
- Ability to manage multiple projects and respond successfully as needed in a time sensitive environment
- Strong time management and organization skills
- Willingness and ability to work evenings and weekends for information sessions, college fairs, university events, and other conversion and yield activities.
Desired Education and Experience
- Experience developing community and business outreach programs
- Experience with CRM (Slate) or student information systems
Supplemental Information
Please attach the following to your application
- Cover Letter
- Resume
- Transcripts
Review of candidates will begin immediately and continue until the position is filled.
