Mission Pet Health is hiring a
Lead Hospital Support Recruiter
to join our Talent Acquisition team. This is a fully remote opportunity.
The
Lead Hospital Support Recruiter
serves as the primary recruiting partner for non-clinical support positions across Mission Pet Health. Reporting to the Senior Talent Acquisition Manager, this role manages full-cycle recruiting while providing high-touch support to Regional Directors and hospital leaders and a team of 5 recruiters.
Travel: less than 25%
KEY RESPONSIBILITIES
- Responsible for recruiting clerical and non-clinical hospital roles in assigned territory through applicant management in ATS, talent attraction, and sourcing efforts through CRM and other avenues.
- Partner with Senior Manager of Recruiting to provide education and training to hiring teams, providing best practices and guides to improve candidate experience.
- Partner with Senior Manager of Recruiting to improve ATS workflow and find ways to improve data integrity and reporting.
CORE COMPETENCIES
PEOPLE AND TEAM LEADER
- Manage, coach, and develop a team of recruiters to achieve hiring goals, career development planning, and provide strategic insights for hard to fill areas
- Foster a collaborative, accountable, and high-performing team culture
- Responsible for researching and recommending adjustments to recruiter workflow to gain efficiencies and improve metrics
- Provide mentorship of recruiting team by demonstrating best practices throughout the recruiting lifecycle to include, but not limited to kick off calls, writing effective job ads, advising hiring teams, capturing accurate metrics, and closing candidates
OPERATIONAL EXECUTION
- Consistently follows established procedures and maintains high-quality standards
- Proactively catches errors and maintains rigorous data accuracy standards
- Effectively prioritizes tasks to meet deadlines and service level expectations
- Creates clear, comprehensive documentation that others can easily follow
- Identifies opportunities to automate manual tasks and streamline workflows
FINANCIAL STEWARDSHIP
- Ensures bonuses and incentive payments are calculated correctly and submitted on time
- Uses organizational resources efficiently and identifies cost-saving opportunities
- Adheres to budget and travel guidelines acting as a responsible steward of Mission Pet Health
CROSS FUNCTIONAL COLLABORATION
- Builds positive working relationships with recruiting teams, Systems team, payroll, and other HR functions
- Provides timely updates and responses to stakeholder requests
- Effectively bridges communication between business users and technical teams
- Contributes to a collaborative environment and supports colleagues when needed
CHANGE MANAGEMENT
- Welcomes feedback and suggestions for improving operational workflows.
- Helps team members adapt to new processes and system changes through effective training and ongoing support
- Adapts quickly when priorities shift or processes change
COMMUNICATION
- Creates user-friendly guides, training materials, and process documentation in an engaging and accessible manner for all teammates
- Develops professional, engaging presentation decks that effectively convey information
- Seeks to understand needs before providing solutions or recommendations
- Communicates clearly and professionally in all written and in-meeting correspondence with teammates and operational leaders
- Ensures teammates receive all critical updates and process changes through collaboration with other VT Recruiting Leads to deliver a consistent experience for the VT Recruiting Team
WAG VALUES
- Leads with respect, integrity, and accountability.
- Treats others with empathy and respect.
- Exemplifies and leads the team to align with WAG values.
- Collaborates with the team to focus on solutions.
- Finds a way to say yes.
REQUIRED EDUCATION AND EXPERIENCE
- Experience in full life cycle recruiting for both professional and high-volume roles.
- Previous experience working in Avature is required.
- Ability to effectively communicate across and within teams both in writing and verbally.
- Proven ability to adapt to organizational and/or industry changes related to recruiting process and best practices. Skilled in working with various applicant tracking systems, reporting platforms, and job boards.
- Ability to mentor and lead more junior-level recruiters.
- Bachelor’s degree in business administration, HR or other related field.
- Minimum five years of full lifecycle recruiting experience.
- Previous recruiting experience in Veterinary Medicine or Healthcare is preferred.
How You're Supported
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.
Competitive Compensation
A competitive hourly rate or salary based on your experience and role.
Health & Wellbeing
We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
Financial Security
Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
Commitment to Growth
We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
Valuable Perks
Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.
Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.