Our team provides superior services, solutions and subject matter expertise to solve our customer's most challenging requirements in cyber, land, air, sea and space. We believe in empowering our employees to deliver exceptional results across our federal, state and private sector clients. We are values-led and mission driven. We can't wait to work with you!
About the role
This position supports the Secretariat for Special Operations (SSO), within the Office of the Assistant Secretary of War for Special Operations and Low-Intensity Conflict (OASW(SO/LIC)). The office is responsible for overseeing special operations-related administrative matters involving personnel, readiness, resources, and organizational support.
The Human Resource Specialist will serve as a key point of contact for federal civilian staffing, personnel actions, and position classification within the SSO. This individual will support daily HR operations, coordinate hiring actions, and ensure civilian personnel requirements move efficiently through the federal staffing process.
The ideal candidate will have hands-on federal civilian HR experience within the Office of the Secretary of War (OSW), the Fourth Estate, or an equivalent headquarters-level organization. They should understand federal hiring procedures, Request for Personnel Action (RPA) packages, position classification, and how to coordinate with shared service providers such as Washington Headquarters Services (WHS).
This position requires someone who is highly organized, detail-oriented, proactive, and customer-service driven. The specialist will maintain accurate staffing trackers, provide leadership with timely hiring updates, manage incoming personnel inquiries, and serve as a liaison between employees, leadership, and HR service providers.
What you'll do
- Federal Civilian Staffing & Personnel Actions
- Coordinate and track federal civilian staffing actions, including hiring requests, RPAs, personnel changes, and related administrative processes.
- Manage RPA packages throughout the staffing lifecycle, ensuring documentation is accurate, complete, and submitted in a timely manner.
- Work closely with WHS and other shared service providers to monitor hiring progress, resolve outstanding issues, and move personnel actions forward.
- Support civilian position classification activities, including coordinating position descriptions, classification requests, and related documentation.
- Maintain a clear understanding of federal hiring procedures, General Schedule (GS) positions, and Fourth Estate civilian personnel processes.
Staffing Tracking & Reporting
- Develop, maintain, and update accurate trackers for all civilian staffing and personnel actions.
- Monitor hiring timelines, outstanding requirements, action statuses, and potential delays.
- Provide leadership with regular updates on recruitment activity, personnel actions, and staffing progress.
- Identify potential bottlenecks and proactively coordinate solutions to keep hiring actions moving.
- Ensure staffing records and personnel documentation remain organized, accurate, and accessible.
HR Operations & Employee Support
- Serve as a primary point of contact for civilian personnel questions and routine HR inquiries.
- Manage the organizational HR inbox, ensuring inquiries are acknowledged, routed, and resolved in a timely manner.
- Act as a dedicated liaison with shared service providers regarding employee benefits, pay, personnel actions, and general HR matters.
- Support employee relations activities by coordinating inquiries, tracking concerns, and ensuring appropriate follow-up with HR service providers.
- Provide professional, responsive, and customer-focused support to employees, hiring managers, and leadership.
Recruitment Coordination & Administrative Support
- Coordinate interview panels, scheduling, and communication between hiring managers, candidates, and HR representatives.
- Assist with onboarding, offboarding, and other personnel administrative requirements.
- Review personnel packages for completeness, accuracy, and compliance with federal HR procedures.
- Anticipate upcoming staffing needs and proactively communicate requirements, timelines, and next steps.
- Support process improvements that strengthen staffing efficiency and the overall employee experience.
HR Systems & Process Management
- Utilize Oracle HRIS and other enterprise HR systems to support personnel tracking and administrative processes.
- Maintain accurate HR data, trackers, spreadsheets, and reporting tools.
- Leverage Microsoft Excel, SharePoint, and other collaborative tools to organize HR information and improve workflows.
- Identify opportunities to streamline administrative processes, improve reporting accuracy, and enhance HR service delivery.
Qualifications
- 7–10+ years of experience in federal civilian human resources, civilian staffing, personnel administration, or closely related federal HR operations.
- Active Top Secret (TS) security clearance with SCI eligibility.
- Hands-on experience supporting federal civilian staffing and personnel actions within the DoD/DoW, Fourth Estate, OSW, or an equivalent headquarters-level federal organization.
- Working knowledge of federal civilian hiring processes, Request for Personnel Action (RPA) packages, and personnel action lifecycles.
- Experience coordinating with federal HR shared service providers, such as Washington Headquarters Services (WHS), to process and track staffing actions.
- Knowledge of federal position classification, General Schedule (GS) positions, and civilian personnel administration.
- Demonstrated ability to track multiple personnel actions, maintain accurate records, and provide leadership with clear staffing status updates.
- Strong organizational skills, attention to detail, and ability to manage competing priorities.
- Excellent interpersonal, communication, and customer-service skills, with the ability to work effectively with senior leadership, employees, and external HR service providers.
- Strong computer skills, including Microsoft Excel, SharePoint, and HR information systems.
- Ability to proactively identify staffing delays, coordinate resolutions, and follow personnel actions through completion.
Desired Skills
- Direct experience supporting the Office of the Secretary of War (OSW), Washington Headquarters Services (WHS), or the Secretariat for Special Operations (SSO).
- Experience working within Fourth Estate civilian HR operations and headquarters-level staffing environments.
- Familiarity with Oracle HRIS or similar enterprise human resource information systems.
- Experience with federal position descriptions, classification packages, and staffing documentation.
- Experience coordinating interview panels, hiring activities, and onboarding processes.
- Knowledge of federal employee benefits, pay administration, and employee relations processes.
- Experience managing organizational HR inboxes and responding to a high volume of personnel inquiries.
- Proficiency in developing and maintaining staffing trackers, Excel reports, and SharePoint-based workflows.
- Demonstrated ability to improve HR administrative processes and deliver responsive customer service.
The pay range for this position is between $115,000 and $150,000 per year. This position is benefits-eligible. Our suite of benefits includes Health, Dental, Vision, 401k w/ match, Gym Membership discounts, Volunteer Paid Time Off, and a generous PTO package. We'd love to tell you more! Apply today!
We believe great talent comes from many backgrounds and experiences. We are proud to be an Equal Opportunity Employer and make all employment decisions based on merit, qualifications, and business needs. We are committed to maintaining a workplace free from discrimination and harassment, consistent with all applicable laws.
