Job Description Summary

Organization's Summary Statement

This position will support Executive and Associate Directors with the tactical execution of activities and events designed to attract inquiries, applicants and yield new students who meet or exceed enrollment and profile objectives.
Assists with high-quality group event planning and delivery as well as one-to-one client interfacing in all appropriate formats including in-person, social media, webinars, and online chats.
Ensures active engagement with individual applicants and admitted applicant pools and handles ongoing communications and interaction with student and alumni ambassadors.
Interfaces with CRM and application databases.
Collaborates with internal stakeholders including members of Student Services, Career Services, Alumni Relations and Marketing and Communications.
Assists with ongoing gathering and assessment of competitive intelligence.
Other duties as assigned.

Minimum Qualifications

Education: Bachelor’s degree from an accredited college or university.
Experience: Three (3) years of experience in admissions, recruitment, or higher education.
Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of policies, procedures, and institutional purpose and goals.
Knowledge of best practices in recruitment, retention, and customer service.
Knowledge of best practices in organization and administration.
Skill in oral and written communication.
Skill in the use of Microsoft Office products.
Ability to multitask and prioritize assignments.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Additional Job Details

Preferences

Outstanding interpersonal and customer service skills with the ability to build rapport with diverse au audiences. Excellent written and verbal communication skills, including public speaking and presentations. Strong organizational and project management skills with the ability to manage multiple priorities and meet deadlines. Ability to analyze data and competitive intelligence to support recruitment strategies and decision-making. Proficiency with virtual engagement tools, social media platforms, webinars, and online communication technologies. Knowledge of best practices in recruitment, retention, and customer service. Knowledge of best practices in organization and administration.

Required Application Materials

Cover Letter, Resume, List of three references

Best Consideration Date

September 25, 2026

Posting Close Date

N/A

Open Until Filled

Yes

Job Risks

Financial Disclosure Required

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department

BMGT-Dean-MBA Programs

Worker Sub-Type

Staff Regular

Salary Range

$58K - $65K

Benefits Summary

For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice

Resources

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