Position Summary

Orlando Health Physician Associates

One of the largest primary care providers (PCP) groups in Central Florida, Orlando Health Physician Associates comprises the PCP network of the Orlando Health Medical Group. More than 225 providers deliver care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry. Our PCPs provide care for every age, through every stage, from childhood development to pregnancy and childbirth services to chronic disease management and aging concerns. As part of Orlando Health, our providers also can refer and coordinate care throughout the system’s integrated network of healthcare services. With numerous convenient locations across Central Florida, Orlando Health Physician Associates offers patients easy access to quality primary care, including same-day, next-day and virtual appointments.

Orlando Health Physician Associates is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you!

The Scheduling Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures.

The location is 790 Buenaventura Blvd. Kissimmee, FL 34743

The hours are Monday - Friday, 7:45am-5:30pm

Bilingual candidates required (English and Spanish speaking)

Responsibilities

What you will do

Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
Accurately communicates prep information, arrival time and arrival location to patient.
Inputs and distributes charge management process on a daily basis.
Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Demonstrates in depth knowledge of ancillary departments.
Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
Takes a proactive role in problem resolution.

Qualifications

High School Graduate or equivalent.
Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting).
One (1) year of clinical registration, scheduling or closely related experience required.

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